this post was submitted on 10 Sep 2023
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Beehaw Support

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Yesterday, you probably saw this informal post by one of our head admins (Chris Remington). This post lamented some of the difficulties we’re running into with the site at this point, and what the future might hold for us. This is a more formal post about those difficulties and the way we currently see things.

Up front: we aren't confident in the continued use of Lemmy. We are working through how best to make the website live up to the vision of our documents—and simply put, the vast majority of the limitations we're running into are Lemmy's at this point. An increasing amount of our time is spent trying to work around or against the software to achieve what we want rather than productively building this community. That leaves us with serious questions about our long-term ability to stay on this platform, especially with the lingering prospect of not having the people needed to navigate backend stuff.

Long-time users will no doubt be aware of our advocacy for moderator tools that we think the platform needs (and particularly that we need). Our belief in the importance and necessity of those tools has only hardened with time. Progress of those tools, however—and even organizing work on them—has been pretty much nonexistent outside of our efforts from what we can see.[^1] In the three months since we started seriously pushing the ideas we'd like to see, we’re not aware of any of them being seriously considered—much less taken up or on the way to being incorporated into Lemmy.

In fact: even within the framework of Lemmy's almost nonexistent roadmap and entirely nonexistent timetable on which to expect features it has been made clear to us that improving federation or moderation on the platform are not big priorities.[^2] We have implicitly been told that if this part of the software is to improve we will need to organize that from scratch. And we have tried that to be clear. Our proposal is (and has been) paying people bounties for their labor toward implementing these features, in line with paying all labor done on our behalf—but we've received mixed messages from the top on whether this would be acceptable. (Unclear guidance and general lack of communication is symptomatic of a lot of our relation with the Lemmy devs in the past few months.)

Things aren't much better on the non-moderator side of things. The problems with databases are almost too numerous to talk about and even Lemmy's most ardent supporters recognize this as the biggest issue with the software currently. A complete rewrite is likely the only solution. Technical issues with the codebase are also extensive; we've made numerous changes on our side because of that. Many of the things we're running into have been reported up the chain of command but continue to languish entirely unacknowledged. In some cases bugs, feature requests, and other requests to Lemmy devs have explicitly been blown off—and this is behavior that others have also run into with respect to the project. Only very recently have we seen any overtures at regular communication—and this communication has not hinted at any change in priorities.

All of what was just described has been difficult to get a handle on—and having fewer users, less activity, and more moderators has not done a whole lot to ease that. We honestly find that the more we dig and the more we work to straighten out issues that pop up, the more pop out and the more it feels like Lemmy is structurally unsound for our purposes. (One such example of what we’re working with is provided in the next section.)

In summary: we believe we can either continue to fight the software in basically every way possible, or we can prioritize building the community our documents preach. It is our shared belief that we cannot, in the long-term, do both; in any case, we're not interested in constantly having to fight for basic priorities—ones we consider extremely beneficial to the health of the overall Lemmy network—or having to unilaterally organize and recruit for their addition to the software. We are hobbyists trying to make a cool space first and foremost, and it's already a job enough to run the site. We cannot also be surrogates for fixing the software we use.

PenguinCoder: A brief sketch of the technical perspective

I've said a few words about this topic already, here and here. Other Beehaw admins have also brought some concerns to the Lemmy devs. Those issues still exist. To be clear: this is a volunteer operation and Lemmy is their software; they have a right to pick and choose what goes into it and what to put a priority on. But we have an obligation to keep users safe and secure, and their priorities increasingly stifle our own.

In the case of this happening for open source projects, the consensus is to make your own fork. But:

The problem with forking Lemmy is in starting from all the bad that is inherently there, and trying to make it better. That is way more work than starting fresh with more developers. IE, not using Rust for a web app and UI, better database queries from the start, better logging/functions from the start; not adding on bandaids. A fork of Lemmy will have all of Lemmy's problems but now you're responsible for them instead.

We don't need a fork, we need a solution.

To give just one painful example of where an upstream solution is sorely needed: the federation, blocking, and/or removal of problem images.

  1. You post an image to Beehaw.
  2. Beehaw sends your content out to every other server it's federated with
  3. Federated server accepts it (beehaw.org is on their allowlist), or rejects it (beehaw.org is on their denylist)
  4. If the server accepts it, a copy of your post or comment including the images are now on that receiving server as well as on the server you posted it to. Federation at work.
  5. Mod on beehaw.org sees your post doesn't follow the rules. Removes it from beehaw.org. The other instances Beehaw pushed this content to, do not get that notice to remove it. The copy of your content on Beehaw was removed. The copy of your content on other servers was not removed.
  6. The receiving federated instance needs to manually remove/delete the content from their own server
  7. For a text post or comment that's removed, this can be done via the admin/mod tools on that instance
  8. For a post or comment including a thumbnail, uploaded images, etc; that media content is not removed. It's not tracked where in Lemmy that content was used at. Admin removal of media commences. This requires backend command line and database access, and takes about a dozen steps per image; sometimes more.

There are dozens of issues—some bigger, some smaller—like this that we have encountered and have either needed to patch ourselves or have reported up the chain without success.

Alternatives and the way forward

If possible the best solution here is to stay on Lemmy—but this is going to require the status quo changing, and we’re unsure of how realistic that is. If we stay on Lemmy, it is probable that we will have to do so by making use of a whitelist.

For the unfamiliar, we currently use a blacklist—by default, we federate with all current and newly-created nodes of the Fediverse unless we explicitly exclude them from interacting with our site. A switch to a whitelist would invert this dynamic: we would not federate with anybody unless we explicitly choose to do so. This has some benefits—maintaining federation in some form; staying on Lemmy; generally causing less entropy than other alternatives, etc. But the drawbacks are also obvious: nearly everything described in this post will continue, blacklist or whitelist, because a huge part of the problem is Lemmy.

Because of that we have discussed almost every conceivable alternative there is to Lemmy. We are interested in the thoughts of this community on platforms you have all used and what our eventual choice is going to be, but we are planning on having more surveys in the future to collect this feedback. We ask that you do not suggest anything to us at this time, and comments with suggestions in this thread will be removed.

As for alternatives we’re seriously considering right now: they’re basically all FOSS; would preserve most aspects of the current experience while giving us less to worry about on the backside of things (and/or lowering the bar for code participation); are pretty much all more mature and feature-rich than Lemmy; and generally seem to avoid the issues we’re talking about at length here. Downsides are varied but the main commonality is lack of federation; entropy in moving; questions of how sustainable they are with our current mod team; and more cosmetic things like customization and modification.

We’re currently investigating the most promising of them in greater depth—but we don’t want to list something and then have to strike it, hence the vagueness. If we make a jump, that will be an informed jump. In any case logistics mean that the timetable here is on the order of months. Don’t expect immediate changes. As things develop, we’ll engage the community on what the path forward is and how to make it as smooth as possible.

[^1]: Other administrators have probably vocally pushed for these things, but we’re not aware of any public examples we can point to of this taking place. Their advocacy has not produced results that we're aware of in any case, which is what matters. [^2]: Perhaps best illustrated by the recent Lemmy dev AMA. We’ll also emphasize that Beehaw’s admin team is not alone in the belief that Lemmy devs do not take mod tools or federation issues particularly seriously.

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[–] Gaywallet@beehaw.org 20 points 1 year ago* (last edited 1 year ago) (13 children)

A few high level notes about this post, given some of the discussions and behavior in the informal chat post by Chris the other day:

  • We understand this is perhaps the biggest crossroads we've hit yet, and a seriously big issue. It's understandable that you might have strong emotions about the Fediverse as a whole, or the action we are taking as an instance. If you are not from our instance and you come into this thread with a short hostile comment about how we aren't respecting your views or that we should never have joined the Fediverse in the first place, your comments will be removed and you will be banned.
  • Any suggestions for what we should do, that involve actual effort or time, such as finding developers to fix the problems we've had should be accompanied with an explanation of how you're going to be helping. We've lodged countless github tickets. We've done our due diligence, so please treat this post with good faith.
  • Similarly doing nothing more than asking for more details on the technical problems we are struggling with, without a firm grasp of the existing issues with Lemmy or the history of conversations and efforts we've put in is not good faith either. We're not interested in people trying to pull a gotcha moment on us or to make us chase our tails explaining the numerous problems with the platform. If you're offering your effort or expertise to fix the platform you're welcome to let us know, but until you've either submitted merge requests or put in significant effort (Odo alone has put in hundreds of hours trying to document, open tickets, and code to fix problems) we simply may not have the time to explain everything to you.
  • I want to reiterate the final paragraph here in case you missed it - we are not looking to make any changes in the short term. We expect it would be at the minimum several months before we made any decisions on possible solutions to the problems we've laid out here.
  • Finally, I want to say that I absolutely adore this community and what we've all managed to build here and that personally, I really care about all of you. I wish we weren't here and I wish this wasn't a problem we are facing. But we are, so please do not hesitate to share your feelings 💜
[–] Cube6392@beehaw.org 8 points 1 year ago

Thank you for all that you do

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[–] wintermute@feddit.de 33 points 1 year ago (1 children)

All I can say is it would be a big, big loss.

Beehaw made me believe in the idea of building a healthy network, especially in the beginnings.
I remember the day I asked Chris to federate with us, we used allow-lists, and maybe this should have been the way to go, considering how much trash has happened in the meantime.

I totally agree with your criticism about the state of the platform itself, slow progress, missing and broken mod-tools etc. unfortunately it seems that development cannot keep up with the speed of growth and the associated demands.

So, imho, you make the Fediverse a better place that's why I hope you stay ;)

[–] violetsareblue@beehaw.org 16 points 1 year ago

I would like to echo this. Without getting into specifics, beehaw was one of the few spaces taking a nuanced take to a political topic that pretty much kept me from descending into the despair of thinking there was a lot of heartless people out there.

It helped my level of cynicism and I can’t overstate how impactful that’s been.

[–] milkjug@beehaw.org 32 points 1 year ago

I'm a simple man. Where Beehaw goes, I follow.

I have had enough of attempting to engage others in good faith, and assuming everyone is an rational actor.

Beehaw is a community that chooses to be excellent to one another, and to not be garbage human beings. I'm on board with that. Fuck the toxicity everywhere else. I'm with you and will die on this proverbial hill.

[–] Kajo@beehaw.org 23 points 1 year ago* (last edited 1 year ago)

I'm grateful to people who build safe spaces, whether online or IRL. And I'm sorry when they struggle to find the tools they need.

If you decide to switch to another plateform that fits your needs better, I'll follow you.

[–] evistre@beehaw.org 21 points 1 year ago* (last edited 1 year ago)

Hugs, y'all. Do what you feel is best. <3

I've been on Discuit more than Lemmy, but honestly? If Beehaw defederates or switches to a different platform, I'm more likely to visit Beehaw on a daily basis than I have been. I just prefer well-tended walled gardens. I grew up with forums being the way. Smaller communities feel the best. Even when the software base is good, the community management part is ... complicated with the fediverse.

[–] Dartos@beehaw.org 19 points 1 year ago (6 children)

Are we looking at a return to regular old forums then? phpBB baby!

[–] Cube6392@beehaw.org 12 points 1 year ago (3 children)

I would unironically be fine with that

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[–] TheNH813@beehaw.org 9 points 1 year ago

I always liked phpBB based forums.

[–] caseyweederman@lemmy.ca 7 points 1 year ago

Burning Boards! Thank god I made all my early internet mistakes before archive.org existed.

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[–] Chimaeratorian@beehaw.org 17 points 1 year ago (1 children)

I do not have any solutions but want to thank and show support of the admins for the continued thoughtfulness and transparency about the issues the site faces.

I am surprised by the ELI5 on how Lemmy federation works. I guess I assumed it was somehow P2P, not a mass entanglement of duplicated content, which as mentioned is a nightmare for problematic and/or illegal content.

I don't know how the creators expected Lemmy to grow with each instance's storage and hosting costs also growing exponentially as the fediverse expands.

[–] alyaza@beehaw.org 14 points 1 year ago

I don’t know how the creators expected Lemmy to grow with each instance’s storage and hosting costs also growing exponentially as the fediverse expands.

i'm unsure if this is a "failing" of Lemmy specifically or just a general design choice of ActivityPub federation but yeah it's not ideal, i would say. beyond the huge issues if anyone posts anything that needs to be mandatorily reported it means we have like 100GB of images (mostly from federation--and mind you, while still not federating with lemmy.world which is huge) and growing. for smaller nodes of the Lemmyverse i honestly have no idea how sustainable that is.

[–] sparklepower@beehaw.org 16 points 1 year ago (8 children)

Taking up Gaywallet's offer to share my feelings.

I'm angry. Everywhere I go on the internet, I encounter some form of prejudice and hate. Every social media website that I've tried, I've had to tolerate intolerance towards marginalized people. Every attempt that I've made to speak up about this is met with apathy. You just gotta learn to deal with it.

I'm tired. I've joined countless online communities, searching for a place where I can feel at home. I want to find a community where I can share, grow and build. I haven't found it yet, but Beehaw is the closest thing I have found so far.

I'm hurt. Seeing the reactions to these posts has been both disappointing and reassuring. One of the comments that I found to be hurtful was calling Beehaw a "walled garden". Walls protect things, you know? It's hurtful to see this type of labelling and name-calling used to dismiss the very real concerns of real people.

I'm fearful. As a result of all the negativity and toxicity I have encountered, I am afraid to speak up. Every time I make a post or comment, I do so with the expectation that someone will try to find a way to discredit my experiences. I am constantly thinking of ways to defend myself against attacks.

I'm hopeful. From my short time here on Beehaw, I've seen some encouraging things. The admins and mods on Beehaw are actively contributing. The posts and comments I have seen from them are thoughtful, sensible and genuine. It's reassuring to see that they seem to be a good bunch with their priorities in the right place. I look forward to seeing all of the things that Beehaw can achieve with this collective mindset.

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[–] natebluehooves@pawb.social 16 points 1 year ago* (last edited 1 year ago) (5 children)

As an admin of furry.engineer, pawb.fun, and pawb.social (our lemmy instance) i have to concur. After just a few months, i’m just… tired.

Keeping the hardware happy is easy and fun, but moderation is nearly impossible. Also the waves of reactionary argumentative users from instances with open sign up are getting out of hand.

I’m about ready to switch to whitelist federation personally, but would need to build said whitelist. I will monitor and see where beehaw goes from here, because if our moderation team agrees, we will probably take similar action.

I have no faith in the lemmy devs to take these issues seriously. Has anyone looked at kbin to see what is different in terms of moderation?

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[–] itmightbethew@beehaw.org 15 points 1 year ago (1 children)

Late to this discussion, but speaking as a Reddit refugee and a very average user, I'll follow beehaw wherever it goes...

...but I will probably also fire up my nearly-forgotten kbin account as well.

The fediverse is far from ready for the challenges that it faces but I'm very interested in its development and future. I really think it or something like it is what the internet is trending towards. I'm quite lucky being in some of priveleged categories so I don't face the level of harassment many fellow beeple do very day.

I think we have a good thing going here and it's so freeing to read and comment without having to read past all the usual hate and bad behaviour.

So Im happy to lurk in one place and be myself in another. Do what you guys have to do. I'm in.

[–] admin@beehaw.org 7 points 1 year ago

I’ll follow beehaw wherever it goes…

Thank you...that means a lot.

[–] Dee_Imaginarium@beehaw.org 13 points 1 year ago

At first I thought this might be an overreaction to be perfectly honest. But I just read through some of the Dev responses in the AMA... what the fuck is the issue with removing exploding heads from join-lemmy??

The other questions on the development itself weren't awesome but wow that comment chain about join-lemmy is something else.

I could overlook the CCP support if they keep it on their instances but funneling people into an instance like that... I'm not sure how to feel about Lemmy either TBH.

[–] OnichiCub@beehaw.org 12 points 1 year ago (1 children)

I would prefer whitelist federation to moving. I would prefer whitelist federation period, actually. Thanks for all you do. Please feel emboldened to make the job easier on you.

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[–] gerbilOFdoom@beehaw.org 12 points 1 year ago

Computer Science student here.

Forking Lemmy does fork its bad habits but doing so would at least give us the option of making direct improvements to the mod tools.

From what I've read, causing deleted content to get deleted quickly is a smaller change. Advertising that shortened deletion delay and giving the admins a "these keep our shit, yeet their federation privileges but check again every day and notify me when that changes" script wouldn't be too hard to create.

We might even be better off ignoring the Lemmy codebase for mod tools altogether. If we outright ignore cross-platform compatibility, we can make a mod tools API independent of Lemmy-proper that does what's needed and a JavaScript-controlled interface to sit on top or a separate toolset altogether.

I'm pretty busy right now but I rely on Beehaw for decent social media. I'd be willing to put a bit of time into it.

[–] ezri@lemmy.blahaj.zone 11 points 1 year ago

Good luck with whatever you decide to do, but I won't be following to a new platform

[–] luckless@beehaw.org 10 points 1 year ago (1 children)

I'm also quite unnerved by the responses to @Gaywallet@beehaw.org in regards to the promotion of instances that spread bigoted ideas and harrass other instances on join-lemmy.

The complete disregard seems to run counter to the ideology that beehaw is built on. It becomes clearer to me as time goes on that beehaw and lemmy have very different (and in some cases opposite) goals and priorities in mind. I for one would be completely onboard for a switch. I've admittedly used beehaw and lemmy in general less and less as the moderation issues and shift of tone in conversations have increased.

I think the admins and moderators of beehaw have been doing a wonderful job with the hand dealt regardless.

[–] Cube6392@beehaw.org 9 points 1 year ago (1 children)

Yeah those responses are... Pretty bad, and even trend towards almost making me think he's intentionally refusing to acknowledge the nature of the question

[–] luckless@beehaw.org 7 points 1 year ago

Yes I'm with you there. It reminded me a lot of the common reactionary strategy of purposefully misinterpreting a question in to make the question asked sound unreasonable. Trying to paint it as though promoting them equally with all the other instances is a neutral action/position.

[–] stoicandanxious@beehaw.org 9 points 1 year ago* (last edited 1 year ago)

Just a random data point. This is my first time logging back into my beehaw account in a long time. Beehaw was my original lemmy instance and I really enjoyed the foundational ideals and communities the founders envisioned. I logged back in today because even on my main account on another instance, I'm so tired of all the terrible bigotry that I see in my all feed.

I personally really like the Lemmy interface as a user especially in an app, mobile browsing or desktop with certain browser add-ons. I know as a someone with their own instance (not my main account ref earlier) that the mod,sysadmin and dev work to keep it running is a lot. I too have database issues that I am super frustrated by. The mod tools are pretty much non existent.

With that said, I think that the whitelist may a viable option. The content needing moderated is likely mostly from federated instances. If beehaw were to isolate it's community or whitelist to a few trusted instances one would imagine the mod work would be lesser even with the minimal tools available. Purge the old content and continue forward as a community isolated but together in their goal to create a kind and friendly community.

Just my thoughts. I appreciate you beehaw admins.

[–] Ignacio@beehaw.org 9 points 1 year ago (6 children)

Anywhere very far away from tankies, please. I'm tired of being harassed by them anywhere I post a comment. They're nazis/fascists in disguise.

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[–] UngodlyAudrey@beehaw.org 9 points 1 year ago (2 children)

The Lemmy dev AMA really shook my faith in the future of lemmy itself. That being said, I'll support and stand behind you, regardless of what you decide. If we make a new platform, I'll follow, if we choose to stand our ground and make the best of it, I'll help do my part. I believe in Beehaw and I'm proud to be part of the community.

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[–] Dartos@beehaw.org 9 points 1 year ago (1 children)

I wonder if this says something about federation in general. Is there a point? Do community instances really want to interact with that many other community instances?

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[–] AndreTelevise@beehaw.org 8 points 1 year ago (2 children)

If the next platform won't be a fediverse/ActivityPub platform but an entirely new social network or another protocol, I hope there will be a way for existing beehaw.org users to migrate. I don't want to lose access to this community.

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[–] dawt@beehaw.org 8 points 1 year ago (2 children)

The biggest tragedy of moving off Lemmy for me is that I love having Sync to browse Beehaw from my phone. I'm a mobile user and I really like having a native app to enjoy a community like this. 😭

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[–] JinxLuckless@beehaw.org 7 points 1 year ago

I support any move, and would follow-- and probably be more active.

[–] UrLogicFails@beehaw.org 7 points 1 year ago

I'm sure I'm saying nothing new with all the comments here, but I thought I'd comment anyways:

I don't think it would be the end of the world for Beehaw to migrate to a new non-federated platform, and I would probably maintain my account there as well. I honestly think Beehaw and Lemmy might both be worse off for it though.

When Beehaw defederated from Lemmy.world and sh.itjust.works a while ago I made a second account to browse the defederated side of Lemmy; but I've found I rarely use that account anymore. The number of bad (and often hurtful) takes I've seen coming from the wider Lemmy community are exhausting and I can't be bothered to look through them most of the time.

Right now I feel (aside from all the work our overworked admin team deals with) Beehaw is in the perfect sweet spot. It has the welcoming and protective environment, which I feel is absolutely necessary; and it has activity from select instances that helps keep it interesting and fresh.

I think if Beehaw left Lemmy, I would miss activity from the friendlier instances, and I'm sure they would miss the activity from Beehaw as well. If Beehaw left, I genuinely think the whole of Lemmy would be just a little less safe and a little less friendly.

Having said that, it sounds like the current model is simply unsustainable, and maintaining the integrity of all of Lemmy is not your job. I hope you can find a solution that makes everyone happy while still maintaining your sanity.

My personal suggestion would be to contact the admins of some of the friendlier instances and maybe try making a shared suggested whitelist that just has confirmed friendly instances with admin teams you trust. Each instance could obviously alter their own whitelist, but it could be a good starting point for any new instances who are looking for safe instances to federate with (pending approval).

Good luck to you all in navigating this issue

[–] ohokthatsgood@beehaw.org 7 points 1 year ago (9 children)

It is disappointing how unconcerned the Lemmy devs are with the lack of mod tools on this platform. Honestly if Beehaw decides to move away from Lemmy, I'll probably follow and stop using Lemmy altogether. Beehaw's all that's really keeping me here.

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[–] kev_handle@beehaw.org 7 points 1 year ago (1 children)

I've been enjoying my time on Beehaw and Lemmy at large. I'm astounded that removed content isn't also marked for removal on other instances. That moderators have to duplicate each others efforts is actually nuts. That opens up every Lemmy instance to an insane risk of abuse.

I will stick around to see whats next for Beehaw. I have to say though, the reason I enjoy Lemmy specifically is that it is so much more readable than Twitter or traditional forums ever were. The nested structure of comments is not something I'll easily give up.

[–] jarfil@beehaw.org 13 points 1 year ago* (last edited 1 year ago) (1 children)

I'm astounded that removed content isn't also marked for removal on other instances.

That is not exactly correct.

Content does get "marked" as "deleted: true" or "removed: true", and that gets federated to other instances... you can see it (🚩) in the JSON for the content. Lemmy just relies on the UI to "hide" the content until a database function gets triggered to actually delete it. It's up to each instance whether it runs that function, and how often it runs it (IIRC by default it keeps content for 30 days).

The idea is that users can un-delete, and mods can un-remove content.

That moderators have to duplicate each others efforts

Moderators don't "have to" duplicate efforts... but some instances can keep deleted or moderated content for a long time, or even forever... which is much longer than a user might want their deleted content to be kept, or an instance might want to keep mod-removed content.

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