this post was submitted on 08 May 2024
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Having a ton of experience in the service industry, I can say this is not all that uncommon. You gotta get all of the employees together And sit your boss down. Tell them she’s causing problems, and hurting the customer experience. Lie to the boss if you have to, that customers have complained a few times about when you’re left alone, things are taking too long. Definitely tell them about eating off plates before they go out. That’s fucking insane. And disgusting.
But the more support you can get from other staff on this, the more powerful your complaints will be.
She always eats pieces of halloumi cheese off of the salads, which is also an expensive ingredient, while enforcing the ban on staff meals so no one can ask for theirs before she leaves. Super hypocritical because she will do what she wants when it suits her like eat the stock but if she sees anyone asking the chef for food or eating kitchen food without paying she goes directly to management. Meanwhile the chef knows how much food we have and there's always waste (they refuse to order less) and the staff meals come out to pennies so it's just an annoying situation where we have to sneak around her while also biting our tongue about her behaviour
Ugh. I have no advice to give, but what a fugging c★nt she seems to be. Insufferable and frustrating.
I'm sorry this is happening to you and your colleagues. ❤️