Funny

I seriously did not realize Purolator was still around. My dad worked for them 40 odd years ago, and quit on the spot, with kids and a wife at home, because of how awful they were (called and checked with my mom first, who was supportive).

I think these guys operate in Australia as fastway

Just today, FedEx said they delivered my two packages from eBay. I looked at the confirmation picture and it’s not even my house! Turns out, they delivered it two doors down to the wrong house. Fortunately, I have an honest neighbor and she brought them to me.

This isn’t the first time this has happened.

I had a tablet that stopped working under warranty. Printed the return label and dropped it into a Purolator box. Later realized I had printed the wrong label. Called them with the exact box location and time that I dropped it off. They couldn’t find it anywhere, so essentially the driver stole it. THEY are the thieves after your package!

I've given up on Purolator.

I just contact customer support/the seller and tell them all the steps I took (filling out my complete address, and on the day of, contacting them with my buzzer number), and tell them that I didn't receive my package despite being home all day. I also didn't receive their "sorry we missed you" sticky note anywhere. And no missed calls for the buzzer.

They often try to tell me the package is at a pickup point...I tell them that that's not the address I entered into their system, it's not the one that you put on the package, and you need to tell Purolator to send it to my address, or they're going to return it to you/the sender.

This worked for my $1,000 package, thankfully. It didn't work for my ~$50 packages. So that got sent back to the sender and I got a full refund. And I won't be buying from them again unless they stop using Purolator.

Meanwhile, Amazon will drop off $200 packages at my doorstep without a signature -- the way I want it! Lol

Purolator said they needex me to print out a form saying I authorize a drop off without a signature. I told them the driver is never going to see it because they don't enter my building's lobby let alone come up to my apartment. They said to do it anyway and it'd be fine. When I told them it said missed delivery again despite me following their instructions, they stopped replying to my support ticket...lol

I've only heard of Purolator as an automotive filter brand, of which is about the same basic and minimally-achieved OEM specs as FRAM. I guess I should just avoid anything with that name altogether.

Purolator is a bastard company I always freak out when I realize my online order defaulted to Purolator from the shipper's end. I'd literally send more money so it can be anything else.

Not shilling for FedEx but FedEx has come to my house rang my doorbell and stood there for 1 min and I've never seen any other company do this.

Sounds worse than UPS. I know that if I'm supposed to get something from on a Saturday, that it won't be coming until Monday. Every fucking time "business closed". I dont live in a fucking business.