this post was submitted on 19 May 2025
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[–] Chivera@lemmy.world 88 points 1 day ago (5 children)

Used to deliver for Amazon. Fragile, handle with care, this side up, lay flat, team lift, don't stack, all those mean nothing to the warehouse workers or most of the drivers. It's so chaotic in there and nobody has time to treat packages carefully.

[–] SCmSTR@lemmy.blahaj.zone 56 points 1 day ago

This has been the case for decades, everywhere.

People, package your shit properly or pay the extra amount to ship it specially.

[–] Crikeste@lemm.ee 34 points 1 day ago (1 children)

Yepp. I work in shipping, and if you’re not comfortable throwing the box as hard as you can at a wall, you shouldn’t be comfortable shipping it.

[–] Comment105@lemm.ee 13 points 1 day ago (5 children)

So anything more valuable or less impact resistant than a rubber duck should not be shipped? No computer parts, no art, no glassware or porcelain, no tools more complicated than a hammer, and even then the goons might break the handle?

What is the point of your profession? A pittance in, emissions and waste out?

[–] TachyonTele@lemm.ee 1 points 11 hours ago

What do you do for a living?

[–] cenzorrll@lemmy.ca 4 points 20 hours ago

Pretty sure they meant the package, proper bubble wrapping would handle the abuse. That's on the person boxing it all up.

[–] kautau@lemmy.world 19 points 1 day ago* (last edited 1 day ago)

Generally trying to stay alive, pay rent, afford healthcare, maybe care for their family, for the employees. Blame the massive corporations trying to keep costs as low as possible but trying to have the least amount of drivers delivering the most amount of packages at the lowest pay possible.

[–] azertyfun@sh.itjust.works 11 points 1 day ago

I've wrapped plenty of sensitive electronics that I'd be comfortable throwing at a wall. Get a larger box than you think you need, some foam wrapping/bubble wrap from another package and use that to form a protective core. Fill the rest of the box with lightly crumpled scrap paper, or packing peanuts if you have them. It ain't rocket science.

You just have to assume in the first truck the package will sit underneath seven other heavy packages, while the second truck will be completely empty as your package rattles around and bangs against the walls. Anything else is foolishness, you know damn well those trucks aren't individually fastening every box for a couple euros of gross revenue per delivery.

Just wrap it in bubble wrap.

[–] spacesatan@leminal.space 11 points 1 day ago

In part because a large fraction are bullshit.

I have seen boxes with 'Open carefully, do not use a knife' on the outer box when there was another set of cardboard boxes inside protecting the product. Oh yeah, real glad I didn't cut the tape with my blade that's not long enough to fully cut even one layer of cardboard.

I have also seen a label "delicate product, fold carefully" on fucking denim jackets.

When everything is 'fragile' nothing is. If you won't pay for a packaging engineer then pay for actual special handling.

[–] Botzo@lemmy.world 14 points 1 day ago* (last edited 1 day ago) (1 children)

Just want to shift the blame here: that culture is set by management. The likelihood of damaging any given item to the extent that a claim is made is low enough that throughput is prioritized for profit. It's a shitty statistics game and your "fragile this side up" means nothing.

I threw boxes for FedEx for a while at an airport. And yeah, "nonconveyable" freight (oversize/oddly shaped/overweight/hazmat) gets handled differently and holy shit is it a nightmare simply because its isn't easily stackable. Overweight? Yeah, we just tipped that out of the can and let it fall so we could roll it onto the low belt and into the next can. Over/oddly sized? If you're lucky it got set aside and shoved on top. If not, it got crushed by whatever got thrown on top.

And sidenote: that box looks great, especially if it went through more than one ramp sort.

[–] drosophila@lemmy.blahaj.zone 3 points 1 day ago (1 children)

What did you do with stuff labeled hazmat?

[–] Botzo@lemmy.world 12 points 1 day ago (1 children)

That all got shifted with the non-conveyables (noncons). You'd have to be "certified" to put it in a can.

We tried not to spill the vats of bull semen and human tissue, but both happened at least once.

[–] ivanafterall@lemmy.world 2 points 10 hours ago

Think how much it sucks for the guy who planned his whole weekend around that package of bull semen that never arrived.

"Should've known it was too good to be true..."

[–] Jumi@lemmy.world 1 points 1 day ago (1 children)

That's what happens when people don't want to pay for deliveries.

[–] Crikeste@lemm.ee 7 points 1 day ago (2 children)

Do you mean free shipping a la Amazon? Because I’ll be honest: I work shipping and Amazon delivery is probably one of the best delivery services available right now, as fucked as it is.

UPS is great

DHL is great

FedEx is the fucking handy man of Satan. Fuck them, everything they represent, and fuck their mothers. And their mother’s mother. Piece of shit useless ass scum bag company.

[–] npcknapsack@lemmy.ca 9 points 1 day ago

FedEx forged my signature. Very lucky that I got my shit, but the company paid extra for me to sign, FedEx called and verified I’d have to be home, they didn’t show up the right day, and the next day randomly showed up and left the item after “I” signed. It wasn’t even someone else in the house that signed. Just a blatantly forged sig by the delivery man.

Nah, Amazon delivers to the wrong address like 30% of the time. Very far from what I consider acceptable. No amount of reporting and "placing a pin on a map" fix the issue. Good thing my neighborhood isn't full of thiefs (that I'm aware of).

I don't use UPS or Fedex as much as Amazon, but for the times my packages did went through them, they never delivered to the wrong address.