this post was submitted on 29 Mar 2025
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Just watched a chain restaurant employees do their hourly picture taking of the store to send off to corporate through a locked down tablet. I asked them about it. Turns out corporations are now using tablets and Ai to manage stores. Holy shit

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[–] kobra@lemm.ee 29 points 5 days ago* (last edited 5 days ago) (5 children)

This doesn’t make any sense… why would they have an employee walking around with a tablet instead of just slightly beefing up the already in place security surveillance system?

As a consumer I could have better visibility with a few hundred bucks worth of Ring cameras.

[–] teft@lemmy.world 40 points 5 days ago (2 children)

Knowing the way corporations are I would guess some vendor convinced them this was a better solution. Probably some executive got a kickback too which is why it will stay that way.

[–] kobra@lemm.ee 8 points 5 days ago

Yeah this sounds like a dumb corpo waste of time more so than AI management or something like that.

[–] kautau@lemmy.world 3 points 4 days ago* (last edited 4 days ago) (1 children)

Yeah plus putting cameras to see every part of the store now requires way more cost/maintenance than just telling the underpaid manager “take these 10 photos every month or we’ll fire you”

[–] jerkface@lemmy.ca 1 points 4 days ago

It's every hour, not every month. It's a considerable expense to have a human do that 12-16 times a day.

[–] spankmonkey@lemmy.world 8 points 5 days ago

Managing a lot of built in systems is complicated on their end. Instead, they just force their underpaid employees on location to do the hard work.

[–] 4am@lemm.ee 5 points 4 days ago

They can punish based on noncompliance

[–] NatakuNox@lemmy.world 4 points 4 days ago

My guess is roi and the cost of Ai scanning a photo for out of place/damaged/dirty items. There not even going through the effort of viewing the photos or security cameras. The Ai flags the fry cooker as dirty, staff cleans again, take another picture an hour later, Ai flags fry cooker as dirty, human manager notified.

[–] jerkface@lemmy.ca 1 points 4 days ago

Union protection? ;-)