this post was submitted on 27 Aug 2023
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Privacy
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GDPR allows for the company to verify your identity before proceeding with deletion. Source: https://commission.europa.eu/law/law-topic/data-protection/reform/rules-business-and-organisations/dealing-citizens/how-should-requests-individuals-exercising-their-data-protection-rights-be-dealt_en
But if OP did not provide "selfie" during registration, providing it now doesn't help confirming his identity so it doesn't fall into that category. I would aks them how do they justify that and if they are trying to discouraged me from deleting the account.
Also, Im not trying to delete account (but that eould be ideal), Im just trying to unsubscribe. I guess it doesnt matter here FML 😂
They should unsubscribe you by simple request and only need your e-mail for that. You could verify by clicking a link in an unsubscribe email.
They can't ask for more information than what they needed to create your account.
But maybe they're seen as a bank and then they have to confirm your identity with a copy of your id.
Ive never heard of bank asking selfie. I wouldnt even provide ID, but that would make bit more sense
In Germany I've had multiple contracts that needed identification. They use trustworthy third party services for verification though.
KYC (Know Your Costumor) Here you have a small overview.
https://www.thalesgroup.com/en/markets/digital-identity-and-security/banking-payment/issuance/id-verification/know-your-customer
When you create an account online, a selfie along with a copy of your id is deemed minimal verification.
Ive used face scanning on some other crypto service, but didnt know its a thing in banking. Thanks for sharing, but it still doesnt explain why I need that just to unsubscribe. I could accept that they are trying to protect me, but they obviously have diferent plans. My experience and recent communication with support proved NiceHash is ran buy toxic garbage and not by people who run a bank or anything close to that.
Thanks for the link. Feels bad tho 😭 gdpr gave me Accept/Reject cookies and some more pain as a bonus it seems 😂
GDPR didn't give you cookie banners, it's shitty websites that do.
If they were to just follow activated "Do not Track"-Preferences, they wouldn't need to ask, instead they would deactived them by default. Or you could just not use cookies, it's not like somebody forces you to give cookies out to your website's users.
Read the other replies to the parent comment. This is not on GDPR.