Privacy

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A place to discuss privacy and freedom in the digital world.

Privacy has become a very important issue in modern society, with companies and governments constantly abusing their power, more and more people are waking up to the importance of digital privacy.

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Demanding selfie to unsibscribe (lemm.ee)

submitted 1 year ago* (last edited 1 year ago) by rambos@lemm.ee to c/privacy@lemmy.ml

69 comments fedilink hide all child comments

Hello nice people,

I've been using NiceHash app for some time 5-6 years ago. (It was a simple app for mining cryptocurrency and you get paid in bitcoin on their wallet, then you could transfer bitcoin to another wallet.) It was working fine until they got hacked (or fooled us) and lost all crypto. Luckily I didn't loose much like some guys did. I decided not to use the service anymore and I'm still receiving stupid e-mail newsletters. I tried to unsubscribe and It asks me for login, I know password, but don't have 2fa anymore. Also I don't have backup 16 words.

Now support told me that this is the only way and I feel ridiculous about taking selfie just to unsubscribe. Am I protected against this somehow? I live in Europe and I think Nicehash is located in neighbourhood.

And of course I never wanted to subscribe...and I don't think I ever verified account with a document.

What are my options other than just filtering that shitty domain as spam?

edit: typo

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[–] rambos@lemm.ee 2 points 1 year ago (2 children)

Ive never heard of bank asking selfie. I wouldnt even provide ID, but that would make bit more sense

[–] Kissaki@feddit.de 3 points 1 year ago

In Germany I've had multiple contracts that needed identification. They use trustworthy third party services for verification though.

[–] Schlemmy@lemmy.ml 1 points 1 year ago (1 children)

KYC (Know Your Costumor) Here you have a small overview.

https://www.thalesgroup.com/en/markets/digital-identity-and-security/banking-payment/issuance/id-verification/know-your-customer

When you create an account online, a selfie along with a copy of your id is deemed minimal verification.

[–] rambos@lemm.ee 1 points 1 year ago

Ive used face scanning on some other crypto service, but didnt know its a thing in banking. Thanks for sharing, but it still doesnt explain why I need that just to unsubscribe. I could accept that they are trying to protect me, but they obviously have diferent plans. My experience and recent communication with support proved NiceHash is ran buy toxic garbage and not by people who run a bank or anything close to that.