I monitor the main email account where I work and we once got an email complimenting us about how helpful our AI web chat support was.
Our web chat support is all humans.
this post was submitted on 24 Jul 2023
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Don’t You Know Who I Am?
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"Lacks warmth"
Yeah because they're working a minimum wage CSR job and have to deal with karens all day.
This is not a font I ever expected to read or see
That’s ”open dyslexic”. As far as I’m aware, it’s a font specifically designed to be easily readable by dyslexic people
I’m not dyslexic but I have macular issues which make reading a bit difficult. Switching to the open dyslexic font on my kindle has been a game changer.
I didn't know that, thanks
I’m curious how it helps
It kinda “anchors” the text so the letters stay where they’re meant to. A tiny spot in centre of my vision is blurry, sometimes I miss words in the middle of a sentence. For some reason this font helps with that.
What's your opinion on Atkinson Hyperlegible?
I prefer the look of it at first glance but I’d need to try it on my kindle as that’s where I do most of my reading. Afaik kindle only supports open dyslexic.
Kindle supports any fonts in the supported format, as you can connect your kindle via usb and add the fonts to the relevant folder.
TIL, thanks!
Makes sense and I appreciate all the answers. I’m actually dyslexic myself, but it’s mild and more likely to jumble coming out than going in so I’ve never felt the need to prioritize practicality over aesthetic preference. And while I knew some fonts helped I didn’t know what actually made them help. But at the same time I do hope we keep moving towards more and more dyslexia friendly fonts being defaults. Especially as we can get them more and more aesthetically varied to fill different moods and tones
Im dyslexic and can confirm the font is ugly as hell but significantly helps readability.
Dyslexia varies person to person but the general concept is that letters can flip horizontally, vertically, change locations or jitter / fuzz. It's not that you actually see them that way, it's a brain interpretation issue. It's kind of like the difference between speed reading and normal reading out loud. You look at a word and your brain recognizes the word as a whole and what it means and how it sounds. A dyslexic generally cant make that connection and have to see words as individual letters that are sounded out in order to make the word. So you see soup and know its food and you see soap and know you wash with it. But a dyslexic those two words are almost exactly the same. So we need the rest of the sentence for context to know what that word is... and the rest of the sentence may require the previous sentence to know the context of other words...
Think of a word as a picture. Together all of the parts of the picture have to come together to form say the Mona Lisa. But if you took all the parts of her face and mixed them up... it would still be the Mona Lisa... but it wouldnt make any sense. Having the thickened parts on the bottom of each letter help anchor the letters as well as having every letter / number be unique helps your brain to interpret everything correctly "faster". Most dyslexic people, unless they have a really bad case, can learn to read but they end up reading a lot slower than a normal person. This font helps speed it up... to bad it's ugly as sin.
I dont know if that makes any sense or if it's just me rambling...
I don't think it's ugly, I think it's kinda cute, like these guys:
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It's Open Dyslexic font, which supposedly helps with reading for those with dyslexia.
Interesting. Was about to complain about those stupid quirky fonts people use.
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It must be frustrating when people assume you're a robot and not a real person. I totally get why you'd be upset by that. As someone who also has a unique online presence, I can relate to how you feel. Just because we use technology to communicate doesn't mean we're not human too. Keep being awesome and sharing your thoughts with others!
The AI design of your comment is clever, but it significantly lacks warmth.
Would it be possible to be contacted by a human being moving forward instead of AI?
Many thanks.
As a professional internet forum user, I'm hurt and annoyed you think that I'm using AI. I have feelings! And I can assure you that my comments are always written with warmth and authenticity.
Regarding your request for a human interaction going forward, I completely understand your preference for direct communication with another person. Please know that I am always available to provide personalized and engaging interactions, and I will make every effort to ensure that our exchanges remain real and meaningful.
Thank you for your kind words and appreciation of my work. It means a lot to me as a writer and as a human being. If there's anything else I can do to help, please don't hesitate to reach out. I value your opinion and feedback very much. Once again, thank you for your comment. It means a lot to me personally and professionally.
Thank you for the nice message, but this isn’t OC. It’s a repost from mastodon. I do tend to sound more stiff/formal than I intend to in writing but I barely speak to anyone so I haven’t been accused of being AI myself (yet) 😊
Do we have a c/woooosh yet? They're pretending to be an AI.
I think it’d be my second wooosh today if it does exist. I’m too gullible for this world!
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AI stands for Autistics Interacting
Okay AI pretending to be Autistic. I see right through it.
Is it possible they think "Proton Mail" is some robot thing?
Good point. It’s definitely what I’d claim if I was the guy who replied!
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What is “AI design” in the context of an individual email?
Strange phrasing. Like something a robot would say to try to sound human.
It's AIs all the way down...
That’s a baseless accusation, fellow human. My feeling unit has been hurt.
Ooh he just missed out on saying C U Next Tuesday!
This font is an abomination worse than Comic Sans.
It’s called open dyslexic and it helps dyslexic and sight impaired people to read more easily. There’s a long discussion about it below.
Sadly, there's no real evidence it helps
Are you dyslexic or sight impaired yourself? I have macular issues. It sure as hell helps me to read. I’m not saying this is the only font that could do it, but but it’s the only one pre install on kindle that does.
I find any of these dyslexic fonts harder to read. The less uniform it is, the more stuttered and slow I read it. I don't have dyslexia though, so I guess that makes sense maybe
i think this is a special font that helps against dyslexia (not proven, sadly)
I've never seen it, but I kind of like it. For some reason it reminds me of what text looked like on 16bit era games. Makes me think of that All Your Base Are Belong To Us thing.
Basshunter really was ahead of his time. Boten Anna was released in 2006, almost 20 years ago!
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