this post was submitted on 22 Jul 2023
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Michael @LegacyKillaHD

This is just horrifying.

Ubisoft CONFIRMS they will delete your account & purchased games if you go inactive for too long!!!

Ubisoft.. WTF?! Another example of why I'm becoming more & more concerned with the death of physical games.

https://twitter.com/LegacyKillaHD/status/1682653876418224129

Ubisoft Support @UbisoftSupport

Hey there. We just wanted to chime in that you can avoid the account closure by logging into your account within the 30 days (since receiving the email pictured) and selecting the Cancel Account Closure link contained in the email. We certainly do not want you to lose access to your games or account so if you have any difficulties logging in then please create a support case with us. >> ubisoft.com/help

https://twitter.com/UbisoftSupport/status/1682046437834784768

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[–] kamen@lemmy.world 4 points 1 year ago (1 children)

Maybe related to these changes, maybe due to something else, I don't know, but a Ubisoft game I have installed through Steam (Far Cry New Dawn) stopped launching for me. I tried verifying game files through Steam (more than once), but that by itself didn't help. What worked however was uninstalling Ubisoft Connect, then verifying game files again through Steam (which sadly installs Ubisoft Connect again), then launching the game (which initiated a Ubisoft Connect update for me). Hope that helps someone.

[–] MonkderZweite@feddit.ch 2 points 1 year ago (2 children)

No such worries with a crack.

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[–] LunchEnjoyer@lemmy.world 4 points 1 year ago* (last edited 1 year ago) (5 children)

Ha! I deleted my own account before they could, jokes on you Ubi!! Jokes aside, fuck ubisoft. I primarily buy games from GOG. Recommended everyone to do the same 🐖

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[–] AndyLikesCandy@reddthat.com 4 points 1 year ago

There are two publishers who have not received a penny from my household since around 2013: EA and Ubisoft. Every time I see an article about these two being baddies it just reaffirms my conclusion from over a decade ago. Never buy from these two publishers and you will live a happier existence.

[–] not_that_guy05@lemmy.world 4 points 1 year ago

People keep buying digital rentals. Just pirate the living shit out of them. Had to bring my hat back out cause all of this BS.

[–] jordanlund@lemmy.one 2 points 1 year ago (6 children)

Another reason to not buy digital games.

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[–] m3t00@lemmy.world 2 points 1 year ago

have some dlc there. had. no big deal, came with Assassin's Creed on PS3 I think. gave it to kids years ago. $20 maybe. got too old for games. can barely type

[–] WarmSoda@lemm.ee 2 points 1 year ago (4 children)

Makes me wonder, how much data does it take to hold every users account info and library details? Not the games themselves, no profile pictures or anything, just the data that they must have in order too know who owns what. That has to be a huge consideration when you build an online store, right?

Did they run out of space? Are they deleting "old" accounts to free up servers for the absolute flood of new Ubisoft accounts that they're massively inundated with every day?

But seriously, what would an actual real world reason be for needing to delete accounts after X amount of time?

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[–] HowManyNimons@lemmy.world 2 points 1 year ago

Oh no! My Ubisoft games!

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