Lemmy.world Support

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Lemmy.world Support

Welcome to the official Lemmy.world Support community! Post your issues or questions about Lemmy.world here.

This community is for issues related to the Lemmy World instance only. For Lemmy software requests or bug reports, please go to the Lemmy github page.

This community is subject to the rules defined here for lemmy.world.

To open a support ticket

You can also DM https://lemmy.world/u/lwreport or email report@lemmy.world (PGP Supported) if you need to reach our directly to the admin team.

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founded 1 year ago

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Locked out because accidentally turned on 2FA (lemmy.world)

submitted 11 months ago by lemmyphantom@lemmy.world to c/support@lemmy.world

3 comments fedilink hide all child comments

I am locked out of my main account because I turned on 2FA while testing for lemmy app development. Didn't finish setting up the 2FA but did not turn it off in the settings. Now I can't log in at all

Resetting password did not help. Any guidance? 😔

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[–] Rooki@lemmy.world 19 points 11 months ago (1 children)

Email the Support with from your verified email and we will help you out! 2FA is buggy af.

[–] lemmyphantom@lemmy.world 6 points 11 months ago (1 children)

I just sent an email to the email in the sidebar: info@mastodon.world

Thanks for your help!

[–] Rooki@lemmy.world 6 points 11 months ago

Done ;)