Lemmy.world Support

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Lemmy.world Support

Welcome to the official Lemmy.world Support community! Post your issues or questions about Lemmy.world here.

This community is for issues related to the Lemmy World instance only. For Lemmy software requests or bug reports, please go to the Lemmy github page.

This community is subject to the rules defined here for lemmy.world.

To open a support ticket Static Badge


You can also DM https://lemmy.world/u/lwreport or email report@lemmy.world (PGP Supported) if you need to reach our directly to the admin team.


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Outages 🔥

https://status.lemmy.world



founded 1 year ago
MODERATORS
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- Lemmy.world is not loading, and I am encountering an error when opening a new page.

Please start by checking the following links to see if Lemmy.world is experiencing any issues:

- I am experiencing an issue with the client I'm using.

Are you using a client other than the website itself? Is the issue specific to that client? If so, please contact the developer of the app or web client you are using.

Here are some popular apps/web clients you can reach out to:

- I am unable to create a community, and I keep seeing a spinning circle.

Please check if the desired community name is available.

- There is a community I want to moderate, but the moderators appear to be inactive.

Please email us at info@lemmy.world or create a post in this community.

- Did we defederate, or did someone else defederate from us?

Visit https://gui.fediseer.com/instances/detail/lemmy.world for information about defederation of any instance.

Alternatively check https://defed.xyz/ and enter "lemmy.world" to view a complete list of defederations.

- I cannot access my account.

For assistance with account access issues, please email us at info@lemmy.world. We cannot assist with these matters in the comments section due to privacy concerns.

- Why am I banned from this specific community?

Lemmy offers transparency, and you can check the modlog of the community to understand the reason behind the ban. If you have further questions, feel free to send a private message to one of the moderators. If you have other issues, please email us at info@lemmy.world.

- Can this feature be added to the website?

If you would like to request a feature to be added to Lemmy, please contact the Lemmy developers on GitHub or reach out to the developer of your preferred (web) client. Instances like ours cannot directly add features to the website.

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I have moved instances since Lemmy world is taking way too long to load pages and the thumbnails and images are even more delayed. I am making this post in case the admins are not aware. But my problem was solved by moving.

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Clicking on the first two trending communities revealed a single post and a few comments. What makes it being listed as "trending"? or does it also just show new communities?

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I generally use Lemmy through my phone browser: safari on iPhone. Starting a few weeks ago. I can no longer get to the primary url. When I try, the progress bar stops partway through, I get a long delay and eventually see “a problem repeatedly occurred on https://lemmy.world”.

I assumed there was some sort of update and was patient but it doesn’t appear to be getting fixed

As a workaround, I’ve been using https://old.lemmy.world

Is this a known problem or can someone help look into this?

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It’s currently moderated by a permanently banned user.

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Would it be possible to have that added as a method of sorting posts on Lemmy? Instead of including votes, or just the most recent comments, "Active" and "Hot" could also include simply what's being looked at even if nobody is actually interacting with it in any other way. Actually kinda baffled why this is already a thing on SM.

Also I wasn't sure where to really post this, which is why it's here.

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submitted 3 weeks ago* (last edited 3 weeks ago) by agranapezeta@lemmy.world to c/support@lemmy.world
 
 

The current solitary mod haven't been active on Lemmy.World since February, 2024.

Thank you!

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No posts? (lemmy.world)
submitted 3 weeks ago* (last edited 3 weeks ago) by agranapezeta@lemmy.world to c/support@lemmy.world
 
 

Here too

10
 
 

Hi, could I request to moderate the animal_crossing community? The admin doesn't seem to be active, I sent a message 3 weeks ago and it got no response.

Thank you!

11
 
 

Without having to block the user or community.

If so, how? If not, is it a planned feature?

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Hello, I need to remove a user from the moderation of my community, but I can't find a button to do this. I went to a post they made, clicked on the three dots, and the only options I got are: create report, block user, lock and feature in community.

16
 
 

Just wondering when do you think it'll be possible to upgrade Lemmy.world to 0.19.5. Just curious since I know that 0.19.5 comes with many nice improvements including the ability to delete your own image uploads. As well as many bug fixes.

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Seems like my VPN has been targeted for blocking by this instance which I appreciate is a security thing and prevents BS accounts from taking over the platform.

However I hold a dedicated IP with said VPN, so is it possible to unblock just my dedicated IP?

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broken images (lemmy.world)
submitted 1 month ago* (last edited 1 month ago) by poszod@lemmy.world to c/support@lemmy.world
 
 

Hello,

Using the default web UI, sometimes post images don't load, both for local and federated posts.

One example:
https://lemmy.world/post/20205083

Looking at the console, the requests to both the thumbnail and the main image fail with a 500:
https://lemmy.world/pictrs/image/45cab39c-d212-4581-bb8f-f9276e631531.gif?format=webp&thumbnail=256
https://lemmy.world/pictrs/image/45cab39c-d212-4581-bb8f-f9276e631531.gif?format=webp

The response body for both contains: {"code":"panic","msg":"Panic in blocking operation"}

Removing both parameters, format and thumbnail, returns the correct media.

Am I doing something wrong?

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Celeb_pics appears to be some bot posting from whoischic.com. Cluttters up /all.

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Hey there.

So the most recent issue I've experienced has been being unable to see any (new or old) posts on !standupcomedy@lemmy.world. It's a community that I started, in case that somehow affects anything. I'm accessing Lemmy via Edge browser with ad-blocker disabled for Lemmy.World.

I'm very puzzled as to why I haven't been able to see anything for about a week. I checked again today to see if it was a view filter issue. So I tried all of the view filters for the community and nothing changed. I even opened up community settings to see if something had become activated/deactivated. There seems to be nothing related.

So what's going on and how could I resolve this issue?

21
 
 

you will ignore celebration of terrorism as long as it is arabs or brown kids getting mamed. fucking reddit.world

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submitted 1 month ago* (last edited 1 month ago) by DeuxChevaux@lemmy.world to c/support@lemmy.world
 
 

Since a few weeks ago, Lemmy.world will always log me out when I leave it, and I cannot find a "stay logged-in" tick-box anywhere in the settings. Is this a bug or a feature or perhaps a "me-problem"?

Happens with Firefox and Vivaldi on Linux, if that matters. Emptying cache/cookies did not help. Mobile app is fine.

Thanks for any hint!

ETA, thanks to @Rooki@lemmy.world, there is a temporary workaround to this:

I could set the lemmy.world cookie to “lax” using a cookie manager extension. Now it seems to work, both with F5 and when I leave Firefox.

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Hello, I was wondering if I could be added as a moderator to the Fallout New Vegas community. The only original mod, Lukjam, appears to have been inactive for the past year. I tried to reach out to them directly through DMs two weeks ago, but I have not heard back. I really want to make sure this community keeps going, but I think that will be difficult if there are no active moderators. Let me know if there is anything you need from me.

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This bot is spreading misinformation.

This bot is spreading rightwing propaganda.

This bot is spamming every post.

This bot is consistently downvoted.

This bot degrades the user experience.

Please ban it.

25
 
 

old.lemmy.world has been very slow all day and is now 503'ing continuously, lemmy instance health doesn't seem to cover old.lemmy.world, only the main instance, which seems to be working fine.

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