this post was submitted on 04 Nov 2023
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Fuck Subscriptions

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Naming and shaming all "recurring spending models" where a one-time fee (or none at all) would be appropriate and logical.

Expect use of strong language.

Follow the basic rules of lemmy.world and common sense, and try to have fun if possible.

No flamewars or attacking other users, unless they're spineless corporate shills.

Note that not all subscriptions are awful. Supporting your favorite ~~camgirl~~ creator or Lemmy server on Patreon is fine. An airbag with subscription is irl Idiocracy-level dystopian bullshit.

New community rule: Shilling for cunty corporations, their subscriptions and other anti-customer practices may result in a 1-day ban. It's so you can think about what it's like when someone can randomly decide what you can and can't use, based on some arbitrary rules. Oh what, you didn't read this fine print? You should read what you're agreeing to.

==========

Some other groovy communities for those who wish to own their products, their data and their life:

Right to Repair/Ownership

Hedges Development

Privacy

Privacy Guides

DeGoogle Yourself

F-Droid

Stallman Was Right

Some other useful links:

FreeMediaHeckYeah

Louis Rossman's YouTube channel

Look at content hosted at Big Tech without most of the nonsense:

Piped

Invidious

Nitter

Teddit

 

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Bit of a rant here, but I am currently subscribed to a game development related Patreon because I wanted to follow the development of a project that was interesting to me. The reason I covered the name is that the developer is doing a fantastic job with the project, posting regularly and providing interesting and informative posts, but the main advantage of Patreon is simply that he also provides builds which I was interested in checking out.

Patreon rebilled at the beginning of the month and I thought "Fine I guess, but I don't really want to pay $6 a month to get test builds of this game" and tried to cancel, assuming it would simply not rebill next month, but instead of cancelling rebilling, Patreon says I will immediately lose access to everything I can currently see on Patreon and new posts for this month, even though it billed me for this month literally three days ago.

There is no technical reason they can't just cancel rebilling and allow me to access this subscription until the end of the month, but they are clearly hoping I'll be scared to lose access to what I've paid for and will forget about cancelling later in the month, which would be the better time to do it, since I would benefit from access to more posts and development builds. There are a few other subscriptions I've used in the past that remove access to everything the instant you cancel, but even Amazon lets me continue free trials of Prime until the end of the trial period when I cancel it.

There are presumably no laws against this, or it was mentioned in some legal bullshit I ignored when signing up, but I do think that there should be a law that forces providers of subscription services to allow users to access their subscription for the entire period for which they have paid, regardless of whether they cancel their subscription if no refund is due.

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[–] zigmus64@lemmy.world 65 points 1 year ago (1 children)

Have you thought of not canceling but simply removing your payment method?

[–] abracaDavid@lemmy.world 91 points 1 year ago (2 children)

I'm my experience a lot of these scammy companies won't let you remove the payment source without cancelling.

[–] RogueBanana@lemmy.zip 27 points 1 year ago (1 children)

Try some virtual cc services that you can use for each service and cancel when you don't need it. And check with your bank as well, they might provide that service as well.

[–] kautau@lemmy.world 15 points 1 year ago (1 children)
[–] lars@lemmy.sdf.org 8 points 1 year ago

And the scammier the service, the more joy it brings me when they try to charge my dead card a bunch of times.

Privacy.com. Use a virtual cc for this service. Then stop pitting money on it or flat out cancel the virtual cc.

[–] echodot@feddit.uk 58 points 1 year ago

Pretty sure that is illegal at least in Europe.

Essentially the subscription is you and the business entering into a contractual relationship. The deal is you pay X amount of money and in exchange you get access to a particular service for a particular period of time. Is they are going to bill you in advance that's their problem, but they still have to provide you access to the service for that period of time since you've already paid, or they have to refund you.

It's like with phone contracts vs just buying a prepaid phone. When you're on contract you literally have an actual contract to pay off the value of the phone that's why you get to keep it at the end and that's why you're not allowed to just end the contract early because otherwise it would be a cheap way of getting a phone. But you can end a prepaid contract whenever you want because the phone is literally already paid for that's the prepaid bit - they also tend to include some minutes which confuses things, but what you're actually paying for is the phone.

[–] lemann@lemmy.one 40 points 1 year ago (1 children)

If I'm not mistaken, this is a setting that only the patreon user you're subscribed to can change: whether you're billed in advance, or billed retrospectively.

One lets you cancel and keep your benefits for the rest of the month, the other will immediately terminate your subscription upon cancellation.

Their terms describes both of these IIRC?

[–] catboss@feddit.de 7 points 1 year ago

And this setup would make sense with other types of patreons.

If that is true I'd point your issue out to the dev you support in privat and ask them if they think it is needed, since it only seems to inconvenience his supporters, might make them angry at patreon and him and can't help the dev if they think he does it just to annoy them.

I didn't know this either till today, thanks.

[–] charles@lemmy.world 25 points 1 year ago (1 children)

I thought patreon subs were post-billed, meaning your payment is for last months usage. Check your settings to confirm.

[–] PM_Your_Nudes_Please@lemmy.world 26 points 1 year ago (1 children)

That would only make sense if you were able to get a month of access without paying. Because they charge you upfront before allowing access, they can’t really argue that it is post-billed.

[–] charles@lemmy.world 5 points 1 year ago

I think you get a minimum bill immediately, then end of the month will settle up for any extra posts (on a per-post sub).

[–] Veritrax@lemmy.world 11 points 1 year ago

My bank lets me do chargebacks in cases like this.

[–] happyhippo@feddit.it 7 points 1 year ago

Maybe they're gonna refund the paid but unused days proportionally? Try asking.

[–] yamanii@lemmy.world 6 points 1 year ago

Yep, happened to me when accessing paid content of a podcast, can't remember the platform since they switched, but I couldn't remove the auto renewal without canceling, and canceling would forfeit my access right there.

[–] SpaghettiYeti@lemmy.world -2 points 1 year ago (1 children)

Just want to point out that there's no way for you to know there isn't a technical reason they can't achieve something.

I'm running into a lot of that with Shopify. Lots of dumb things they should support that even app devs can't do.

For example, do you want to buy a membership but have a b2b account type? Nope. You as the customer don't even know if you have that.

Another example - do you want to sell someone a membership over the phone? Nope. Must do it on the website only. Seems like something that wouldn't be true, but it is. Tech isn't perfect and can be very expensive to customize.

That said, sounds like you'll be ok based on the comments here 😀

[–] catboss@feddit.de 2 points 1 year ago (1 children)

You are correct. It would explain the issue and I too know for a fact that this is a problem of the internet these days.

It sounds counterintuitive, but website and shop sites also run on what are basically oligopolies or monopolies on the software side. Rarely someone builds a site from the ground up for all the reasons. At the same time it is a huge problem the software most sites run on is in the hands of relatively few (and one the rest of the internet has as well). Most people are just not aware of this.

No idea who or why anyone would downvote you.

[–] SpaghettiYeti@lemmy.world 0 points 1 year ago (1 children)

They downvote because they don't work in this world and don't understand tech stack compatibilities and how these ecosystems like Shopify limit businesses more than anything.

[–] catboss@feddit.de 3 points 1 year ago

Just for your information: I only dabble in tech as a hobby and am by all accounts an utter noob.

But you can find these things out with a simple search in under a minute. That is the akward reality about you being downvoted. Not that a gazillion downvotes would matter on lemmy ever anyway.