this post was submitted on 11 Aug 2023
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Steam Deck

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Clearly, the best ally money can buy.

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The original was posted on /r/steamdeck by /u/jsteelio on 2023-08-10 22:51:55+00:00.


I downloaded it through the Discover app in desktop mode on my Steam Deck.

Right after downloading Heroic Games Launcher I can launch it once but any attempts after the initial launch, it will not launch. The icon appears in the bottom menubar with a loading spinner and then disappears and fails to launch.

I have tried the following with no success:

  • I tried REMOVING app through Discover and selecting to also DELETE SETTINGS AND USER DATA and then reinstall.
  • I also tried CLEARING HEROIC CACHE and RESET HEROIC options under Settings/Advanced in Heroic.

The log file under Settings in Heroic show the following error and warning:

  • ERROR [Gog]: Unable to synQueued playtime, userData not present
  • Warning [Backend]: Failed to register protocol with OS.

Before this version of Heroic I had no issues and was able to install/play EPIC and GOG games installed on my SD Card. Are there more files left behind that aren't removed after deleting the app and clearing cache and reset?

Any help appreciated!

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