Canada

I usually avoid air Canada, but was forced to fly them last week. Didn't think it was possible, but they've gotten worse.

Flying is a miracle. We are going to put you in a metal machine, burn some old dinosaurs, and get you safely in the air, to wherever you want to go. In the air! LIKE A BIRD. OR MAGIC. Air Canada takes this miracle, and makes it the very worst experience possible. Vomit covered seats. No access for the handicapped. The list goes on.

Stop bailing these Corporate fuckers out. Next time they get too greedy and need a handout, nationalize them.

Return some semblance of joy to the miracle of flight.

So this poor traveller at least had sufficient mobility left to be able to drag himself out of the airplane, undignified as that is. What would have happened if he didn't? Don't they have procedures for e.g. unresponsive patients?

And trying to blame a subcontractor doesn't cut it. The passenger was an Air Canada customer and Air Canada should have resolved the issue one way or another without forcing a disabled man to drag himself out of an airplane like an extra in The Walking Dead.

Deanna said their family is accustomed to the legwork involved in travelling...

Bruh

In a statement, Air Canada said "we use the services of a third party wheelchair assistance specialist in Las Vegas.

Do all airlines “hire out” their wheelchair assistance? It seems simple enough just to have an “aisle chair” on hand that an air steward (or even the guy’s wife) could push him out in. Why isn’t that an option?

If air flight is a necessity it should not be in private hands. Nothing essential should be making profit for anybody. Everything essential should be provided by the government through taxation and should be at the lowest possible cost to the taxpayer.

Again? Someone in management needs to have their spinal cord severed so they can better understand the problem.

Air Canada has been in business for 49 years. That is long enough to figure out how to run an airline. The fact that they keep fucking up like this shows that they literally don't give the first fuck about customer service.

Air Canada is a giant corporation designed to extract subsidies from the government of Canada. They only pretend to be an airline to justify those subsidies. That's why they always treat their customers as an inconvenience.

This is the best summary I could come up with:

(tldr: 1 sentences skipped)

man who uses a wheelchair says he was forced to drag himself off an Air Canada flight in Las Vegas, after the airline failed to provide the assistance required for him to safely exit the plane.

Rodney and Deanna Hodgins flew from Vancouver to Las Vegas in late August, in a much-anticipated trip to celebrate their first wedding anniversary.

(tldr: 3 sentences skipped)

Usually, after the rest of the passengers have exited, an airline employee will bring an aisle chair — an extremely narrow version of a wheelchair controlled by handles.

But after landing in Las Vegas, an Air Canada flight attendant told the Hodgins no help, and no aisle seat, was coming — and said Rodney would need to get to the front of the plane by himself.

(tldr: 21 sentences skipped)

The Hodgins said they decided to share their experience after seeing a high-profile story about Stephanie Cadieux, Canada's chief accessibility officer.

(tldr: 2 sentences skipped)

Deanna said their family is accustomed to the legwork involved in travelling, including researching the type of plane and whether it can accommodate a wheelchair.

(tldr: 3 sentences skipped)

The original article contains 673 words, the summary contains 185 words. Saved 73%. I'm a bot and I'm open source!