this post was submitted on 15 Jun 2023
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Beehaw Support

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Support and meta community for Beehaw. Ask your questions about the community, technical issues, and other such things here.

A brief FAQ for lurkers and new users can be found here.

Our September 2024 financial update is here.

For a refresher on our philosophy, see also What is Beehaw?, The spirit of the rules, and Beehaw is a Community


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if you can see this, it's up  

founded 2 years ago
MODERATORS
 

hey folks, we'll be quick and to the point with this one:

we have made the decision to defederate from lemmy.world and sh.itjust.works. we recognize this is hugely inconvenient for a wide variety of reasons, but we think this is a decision we need to take immediately. the remainder of the post details our thoughts and decision-making on why this is necessary.

we have been concerned with how sustainable the explosion of new users on Lemmy is--particularly with federation in mind--basically since it began. i have already related how difficult dealing with the explosion has been just constrained to this instance for us four Admins, and increasingly we're being confronted with external vectors we have to deal with that have further stressed our capabilities (elaborated on below).

an unfortunate reality we've also found is we just don't have the tools or the time here to parse out all the good from all the bad. all we have is a nuke and some pretty rudimentary mod powers that don't scale well. we have a list of improvements we'd like to see both on the moderation side of Lemmy and federation if at all possible--but we're unanimous in the belief that we can't wait on what we want to be developed here. separately, we want to do this now, while the band-aid can be ripped off with substantially less pain.

aside from/complementary to what's mentioned above, our reason for defederating, by and large, boils down to:

  • these two instances' open registration policy, which is extremely problematic for us given how federation works and how trivial it makes trolling, harassment, and other undesirable behavior;
  • the disproportionate number of moderator actions we take against users of these two instances, and the general amount of time we have to dedicate to bad actors on those two instances;
  • our need to preserve not only a moderated community but a vibe and general feeling this is actually a safe space for our users to participate in;
  • and the reality that fulfilling our ethos is simply not possible when we not only have to account for our own users but have to account for literally tens of thousands of new, completely unvetted users, some of whom explicitly see spaces like this as desirable to troll and disrupt and others of whom simply don't care about what our instance stands for

as Gaywallet puts it, in our discussion of whether to do this:

There's a lot of soft moderating that happens, where people step in to diffuse tense situations. But it's not just that, there's a vibe that comes along with it. Most people need a lot of trust and support to open up, and it's really hard to trust and support who's around you when there are bad actors. People shut themselves off in various ways when there's more hostility around them. They'll even shut themselves off when there's fake nice behavior around. There's a lot of nuance in modding a community like this and it's not just where we take moderator actions- sometimes people need to step in to diffuse, to negotiate, to help people grow. This only works when everyone is on the same page about our ethos and right now we can't even assess that for people who aren't from our instance, so we're walking a tightrope by trying to give everyone the benefit of the doubt. That isn't sustainable forever and especially not in the face of massive growth on such a short timeframe.

Explicitly safe spaces in real life typically aren't open to having strangers walk in off the street, even if they have a bouncer to throw problematic people out. A single negative interaction might require a lot of energy to undo.

and, to reiterate: we understand that a lot of people legitimately and fairly use these instances, and this is going to be painful while it's in effect. but we hope you can understand why we're doing this. our words, when we talk about building something better here, are not idle platitudes, and we are not out to build a space that grows at any cost. we want a better space, and we think this is necessary to do that right now. if you disagree we understand that, but we hope you can if nothing else come away with the understanding it was an informed decision.

this is also not a permanent judgement (or a moral one on the part of either community's owner, i should add--we just have differing interests here and that's fine). in the future as tools develop, cultures settle, attitudes and interest change, and the wave of newcomers settles down, we'll reassess whether we feel capable of refederating with these communities.

thanks for using our site folks.

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[–] mizmoose@beehaw.org 6 points 1 year ago (2 children)

Thank you.

I know what it's like to try to build up something good only to have trolls try to take it over. It's nice to think that kindness and guidance can make everything shiny and happy, but the reality is that sometimes you just have to shut the door to bad actors and lock it behind them.

Some people have a need to try to ruin things for others. There's no reason to give them a platform. Actions have consequences.

[–] GuyDudeman@beehaw.org 3 points 1 year ago* (last edited 1 year ago) (1 children)

Yeah, I'm perfectly fine with this decision. And if I want to see content from and interact on those instances, I can (and have already) create accounts on those instances. No harm no foul.

[–] GhostMagician@beehaw.org 1 points 1 year ago (4 children)

Commenting sure. But until some instance agnostic subscription feed comes out it looks like there is no reddit alternative to a reliable subscription feed right now.

Having to juggle multiple accounts to keep track of subscription feeds instead of one unified feed is a pretty big con. Not so much on the commenting end since that I do understand the reasons for.

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[–] Exaggeration207@beehaw.org 1 points 1 year ago

I've been seeing a lot of low-effort content lately, and I suspect it's coming from users who want their Reddit alternative, and they want it now. So, they see that Beehaw has a large community, and decide it's a perfect place to start content-barfing.

I think the admins have been clear that they're not trying to create a replacement for Reddit here, though. Everything under the sun does not have to be re-posted, just content that you actually want to discuss with this community specifically. When I see five posts created by one user in under a minute, I can't help but think that the intent there is not to spark discussion. And, of course, the volume is problematic for the mods when they don't have the tools they need to manage it.

[–] Sparkko@beehaw.org 4 points 1 year ago

As a temporary solution de-federation is a fine idea. Permanently, I fear you guys may be shooting yourself in the foot. I joined a few days ago after seeing you were federated with most of the larger instances, and you had a decent number of communities similar to subreddits. Again, I understand how you can see this as necessary to maintain a safe space, but it will most definitely be the death of Beehaw in the long run. I'll probably swap to another instance for now.

[–] anders@rytter.me 3 points 1 year ago

@alyaza I think the "solution" here is worse than the problem.

[–] Leer10@beehaw.org 3 points 1 year ago (4 children)

Dang this really sucks :/ i understand why it's important from a modding perspective. I guess I'll need to open an account elsewhere and get a client with multi account support

[–] mustyOrange@beehaw.org 2 points 1 year ago* (last edited 1 year ago) (1 children)

Yea. I'm going to be honest, I disagree with this decision immensely. There just aren't enough posts and comments here alone to really keep my whole lemmy experience here.

The whole point of federation is to be able to branch out as I see it. Half of the communities I'm subbed to are on the places being banned, so it sorta breaks the whole point of federation to me at least. I get why mods are doing it and think it's definitely their right to do so, but as an end user, it reaaaally sucks and will likely make me make an account elsewhere as my primary.

There are a lot of assholes on the internet, and I get wanting to have a space free of that. As a trans woman of 10 years now, trust me, I have gotten harassment online and off it. For me at least, I personally err on the side of having more freedom to look into places even if that means dealing with a couple of assholes. The mods say that strangers don't walk in off the street and start trolling - from experience, I can say that is just not quite true. At some point, people really have to just roll with it and keep a positive attitude in the face of it. It's better to deal with assholes from time to time to go out and have fun rather than sit at home.

I worry that a space like this can stifle a good thing by wanting to be too thorough. Shit always slips thru cracks, and while I get that it can suck for some, heavy restriction just kills the whole thing. In some ways, it just feels like some of the decisions here are very kid-glovey. Like, at least in subs like asktrans or mtf or other parts on reddit where trolls loved to comgregate, downvotes were how the community itself self regulated trolls - we don't even have that option here. I'm not sure how I feel about such hands on moderation - it doesn't give good faith users a ton of freedom

They have the right to do so, but it probably shows I don't quite fit with the ethos of the instance.

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[–] bankimu@lemmy.ml 2 points 1 year ago (5 children)

I am not going to stand for this.

I didn't come here into the fediverse to have instances dictate on their whim that I'll not have access to something.

This goes completely against the idea of having an unified platform. You can of course do whatever you want, but I'll not be part of a closed garden.

[–] SemioticStandard@beehaw.org 3 points 1 year ago (2 children)

I think your idea of what federation should look like is not quite right, which is okay, it’s not an insult, it’s new to many of us.

The idea isn’t that everything is open, with a unified platform that shares everything, everywhere. The Lemmy software is open source, but the way instances are moderated is highly customizable, and that is an intentional design decision.

You’re probably used to common moderation styles on Reddit, where users have more control over content via up/downvotes, and some Lemmy instances may run just like that, taking a more hands-off approach to moderation. But Beehaw is not like that. The goals and moderation style here are different. Beehaw is looking to create a different kind of space, with more control over what’s posted. There are pros and cons to this, which are beyond the scope of this comment to explore. The point is this: different Lemmy instances are run by different people, with different visions and styles. If you don’t like how Beehaw is run, it’s probably going to be a better experience for you, as well as the people here who do like how it’s run, if you find an instance that more closely aligns with what you’re looking for.

But coming onto someone else’s instance and aggressively demanding things conform to your desires or trying to inform the owners of what you will or won’t “stand for” is rude, though. There’s a better way to communicate with people, and in the future I hope you choose grace.

[–] cavemeat@beehaw.org 1 points 1 year ago

Very well said. Federation is supposed to be for everyone, but that doesn't mean that individual servers have to cater to everyone.

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[–] The_Hunted_One@beehaw.org 2 points 1 year ago

we are not out to build a space that grows at any cost. we want a better space

Fully agreed. I'd personally rather have less overall content, if it means that the sense of community remains strong.

[–] ritswd@beehaw.org 2 points 1 year ago

I had missed that, and have been spending the past few days wondering why my feed got so serious (and, well, kinda boring). Beehaw has a lot of solid content to be proud of, but a number of the most interesting and thought-provoking subreddits were re-created on lemmy.world's side. This is your prerogative of course, and I support every decision you take as an admin team, you can only do what you can do; but with this, it seems to me like having an account on Beehaw doesn't seem to have much of a point anymore...

I just created my new account on lemmy.world, and I'll keep this one around just in case the decision gets reverted, but this post also serves as my farewell and good luck to this community. 👋

[–] ElysiumXII@beehaw.org 2 points 1 year ago

Do whatever y’all need to do, appreciate the transparency.

[–] Costy@discuss.tchncs.de 1 points 1 year ago

Totally understandable

[–] interdimensionalmeme@lemmy.ml 1 points 1 year ago

You will probably end up disconnecting yourself from every growing instance until you're standalone. A standalone Lemmy instance, what even is the point ?

[–] Dandylion@beehaw.org 1 points 1 year ago

Thank you for this in the short term. Not gonna lie, I was a little grossed out by all the furry / anime porn / gone wild stuff that was crossing my feed when I hit all. No matter how fast I blocked the communities, I couldn't get them all. I'm not a prude person at all but I also don't come here to surf random porn.

[–] nothacking@discuss.tchncs.de 1 points 1 year ago

TheDonald is gone now if that changes anything.

[–] SemioticStandard@beehaw.org 1 points 1 year ago

This has quickly become my favorite instance and this is yet another example of exactly why.

I applaud what you’re doing here, and the community you’re working to build. Thank you!

[–] Recant@beehaw.org 1 points 1 year ago* (last edited 1 year ago)

This is really hard to process.

I came to beehaw because it seemed to very welcoming and the fediverse provided freedom which was excellent. It is difficult to process because now users on beehaw are being told "you can be open and welcoming as long as you don't dare integrate your beehaw and lemmy world experience". Hopefully the beehaw staff understand that ultimately, users desire freedom to choose how they want their online experience.

I can only see this hurting beehaw in the future and hopefully this is a short misstep and not a permanent decision. The only reason that beehaw has seen massive growth is because of the association with lemmy world and other popular instances. This fragmentation will only hurt Lemmy when Reddit was seen as a "one stop shop" for all posts.

[–] Five@beehaw.org 1 points 1 year ago

Support -- "Good online communities die primarily by refusing to defend themselves." from Well-Kept Gardens Die By Pacifism

[–] Calvinball@beehaw.org 1 points 1 year ago

I made an account here after reading the mission statement. The very ideals beehaw stands for were the appeal. I support what you are doing, I want this to continue to feel a safe space.

[–] DarbyDear@beehaw.org 1 points 1 year ago

Count me in the "support" column. Beehaw has always been very open about what it is and isn't, and all of the people who are bringing up how freedom of speech is more important than anything can find some level of explanation in Gaywallet's post/essay "Beehaw is a community". Beehaw admins/mods don't have the tools to moderate more even-handedly, so the decision to defederate for now and re-assess when more resources are available makes perfect sense to me. I'm also in the camp of "smaller and higher quality is more important than growth at any cost." This is how you can have a community where dissenting voices are allowed, such as how I've seen opinions I personally disagree with allowed to be discussed in more detail than they probably would be elsewhere. I also saw a post by someone that I believe was from one of these instances (it was either deleted or isn't viewable due to the defederation), and it was pretty clear that they were purely operating in bad faith - essentially saying that the users here are silenced and oppressed by heavy-handed moderation. For context, they also made a post elsewhere that shared information that essentially boiled down to "North Korea actually isn't bad, it's all imperialist propaganda!"

In the end, the federated nature of Lemmy means I can just create another account elsewhere if I feel the need to interact with the defederated instances. Jerboa (my main way of using Lemmy) makes it pretty quick and easy to add multiple accounts, so it really wouldn't be much of a hassle.

[–] snorkitty@programming.dev 1 points 1 year ago

Thank you, again, for the swift work to keep Beehaw pleasant to read daily. I understand it is a minor annoyance, but in the long run, after learning what happened by some users from the two open instances mentioned, I have utmost confidence in feeling safe listening in with well-moderated instances like Beehaw.

[–] green_witch@beehaw.org 1 points 1 year ago

I understand, and appreciate the move.

My very first post on lemmy.world was raided by trolls from an alt-right instance(?). It was not a good experience, and a big reason why I immediately migrated here to beehaw.

[–] AbstractLinguist@beehaw.org 1 points 1 year ago

I don’t know what the path forward is for this platform, but good grief, I’m out. It’s slow, it’s impossible to set up new communities, it’s rife with political misgivings about the founders (justified), and most importantly, it’s just not fun to use

I’ll be at squabbles.io if anyone needs me

[–] Otome-chan@kbin.social 1 points 1 year ago

I'm kinda wondering if this will end up being the case with kbin as well? lots of redditors are coming here, albeit less than are going to lemmy I think?

[–] ipha@beehaw.org 1 points 1 year ago (2 children)

I strongly disagree with this decision -- as lemmy progresses and stabilizes, open registrations will become normal and just blocking open instances will not be a viable solution.

I can't say if this is just a need for better mod tooling or a fundamental problem with federation, but it's certainly concerning.

[–] kalanggam@beehaw.org 1 points 1 year ago

The decision is not an easy one - in large part this is due to the massive moderation overhead which federating with those two instances brought and the lack of tools available to address that. It's an extreme maneuver, but it's either that or nothing until Lemmy as a software improves.

[–] realChem@beehaw.org 1 points 1 year ago

Ideally there'd be options other than what's essentially a binary on/off for inter-instance relations. Something like mastodon has: https://docs.joinmastodon.org/admin/moderation/#limit-server

There just isn't an equivalent in lemmy yet. Hopefully that will change sooner than later

[–] Laconic@beehaw.org 1 points 1 year ago

I think the ideal way to interface with open registration communities would be to have a registration process where they can access beehaw from that server after they've filled out an application just as we did to be able to join here. I'm not a coder, but I think that wouldn't be too challenging a feature.

I'm not excited about losing access to a bunch of communities on the fediverse. I'm not excited about needing a 2nd account if I want to avoid this. I hope a resolution can be found to roll this back without causing the admins too much pain.

[–] bilb@lem.monster 1 points 1 year ago

This is all well and good, but in practical terms it means that if your account is not on beehaw then you should divest your involvement with beehaw communities because it is less likely to remain federated with your home instance. Which may be what the beehaw community wants, from the sound of it.

[–] snorkitty@programming.dev 1 points 1 year ago

Also, thank you for providing a safe space for neurodivergent folk to connect.

[–] emergencylasagna@beehaw.org 1 points 1 year ago

Wow, I missed all the drama! Was spending time in Aussie Zone reconnecting with people from the r/melbourne daily thread now that we've recreated our safe and supportive familiar community over there (the mods of Reddit decided to nuke our sub at short notice and we were devastated!) I came back here to this drama, and frankly I understand it fully after spending some time quickly looking at Lemmy world (I was told there was a Bluey community there, and as an Aussie I was interested in checking it out and looked through the posts, comments etc to get a feel of it). Hooo boy, that's definitely a different vibe, especially after the wholesomeness of Beehaw generally and my old submates. It's not overly harmful but not a vibe I'd like here. I left quickly. I support the decision you've made.

[–] eric5949@beehaw.org 1 points 1 year ago* (last edited 1 year ago) (1 children)

Well I won't fault you but that seriously hampers my experience using Lemmy so guess I'll go make another account on another instance.

Edit: the more I recreate my account the more annoyed I am by this, you literally have the communities everyone joined and just ripped them away from most of Lemmy's user base. Not cool.

[–] eee@lemm.ee 1 points 1 year ago* (last edited 1 year ago) (1 children)

yeah ngl this is kind of a dick move. the fediverse is just starting out and the worst thing anyone can do is pull thousands of users out rn. admins should have asked for help with moderating instead of doing this.

I'm personally gonna block all beehaw communities. I want the fediverse as a whole to thrive.

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[–] nivenkos@lemmy.ml 1 points 1 year ago (1 children)

This does much more harm than good IMO - splintering the community at such a sensitive time of growth is a bad idea.

Hopefully there'll be the ability to block images in comments and posts, and better tools for blocking / detecting spammers, and cross-instance bans, auto-moderating hyperlinks, etc. soon.

But the demand for unilateral access to other communities' content is disturbing. The Lemmy federation works because of reciprocity.

Definitely won't be recommending beehaw for new users now.

[–] gifferqqq@beehaw.org 1 points 1 year ago

Same I'm kinda disappointed. This feels to go against he whole point of having a federated ecosystem. I guess I'll make an account elsewhere.

[–] autonomous@beehaw.org 1 points 1 year ago

Sorry to see you go 😥

[–] kamin@lemmy.kghorvath.com 1 points 1 year ago (3 children)

Disappointing to see the largest lemmy instances fracturing so early. But this also confirms my decision to self host my own instance - to avoid this sort of thing.

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Newbie user here. You've gotta do what you gotta do. Thank you for fostering this as a safe space, both for the users and also yourselves as admins. This community doesn't work at all for anyone if it doesn't work for you.

Full support on defederation from me - if we lose a couple folks jumping ship to other instances over this then maybe that's also for the best too.

[–] peanuts4life@beehaw.org 1 points 1 year ago

Has this taken place yet? I can still see community post from lemmy.world. Also, sending love to the mod team. Sounds overwhelming!

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