NOTHING I have that is irreplaceable is on less than 2 drives nor are they ever connected at the same time. You're just asking to lose files if you only save them on one drive.
this post was submitted on 07 Aug 2023
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If you have your data in one location, you have your data in zero locations.
The 3 2 1 of data retention is important
3 copies of your data
2 local
1 off-site
The 2 stands for on 2 different mediums. So HDD and tape for instance. Or HDD and SSD. Or SSD and DVDs. Whatever combo you choose that fits your needs. This (minimizes) the chance of loss of both.
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I know a lot of people who put their single copy of files on USB drives "for safety"
But in the case of the article looks like it was video shot and saved directly from the camera (professional cameras like the blackmagic save directly on USB SSDs), so there wasn't time to backup it
Looking at Blackmagic's pro-level cameras, they support external USB storage and dual SD Cards and dual CFast cards.
So there's certainly no requirement to use external USB storage.
But, they also say:
When shooting is complete you can simply move the external disk to your computer and start editing from the same disk, eliminating file copying!
Rather unfortunate advice.
Anything I have that is super important is just uploaded to a server with backups turned on. Becomes 100%, not my problem anymore.
Until the backups don’t work.
Untested backups can hold all sorts of surprises.
Sadly, testing backups is a lot of work and is rarely done.
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I know a lot of people who put their single copy of files on USB drives "for safety"
But in the case of the article looks like it was video shot and saved directly from the camera (professional cameras like the blackmagic save directly on USB SSDs), so there wasn't time to backup it
lol? i'm surprised to see verge making this article. So let me get this straight: they lost data once due to storing all data in one drive with no other backups, so they got a replacement drive and made the exact same mistake? comical
The Verge is a hit or miss outfit for me. Sometimes they're fine, but then you remember when they tried to build a PC and you wonder if they really actually know what they're doing over there.
Apparently they gave that guy (who had never built a PC on camera before) like less than a week to put that video together. Should it have gone out? No, but it's not the guy in the video's fault. Source: https://youtu.be/QKzmYsySGFQ
Oh I'm not throwing shade at Stefan, but the entire organization. A product like that doesn't happen because of one journalist, it happens because upper management constantly undervalues the time and effort it takes to put it together.
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Yeah i'm subscribed to the rss feed of some news websites like verge, and amidst my tech feed I get the most random/useless articles such as "how to signup to amazon prime" from time to time, sometimes it feels like they're just running out of ideas and need to keep pumping articles (like this one for example).
All the tech sites seem to run unlabeled advertising a lot of the time. I get lots of "save $2000 on this amazing Lenovo laptop" crap in my feeds. The Amazon Prime one sounds like it may be a paid ad too.
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It's basically just a really elaborate angry comment on a SanDisk SSD. Sucks that you lots your data, but it's a single failure that could happen to basically any drive. Back up what you care about. Absolute waste of time 'article.'
It's two failures in a row on a drive that had a known firmware issue that had supposedly been fixed. Given the other reports floating around about this model it seems there could actually be a problem. But to know for sure we'd need statistics which we don't have.
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The article alludes to this problem, but Amazon has basically forfeited the consumer goodwill they used to have. It used to be that their reviews were trustworthy (and relatively hard to game), and ordering products "sold by Amazon" was a guarantee that there wouldn't be counterfeits intermingled in. Plus they had a great return policy, even without physical presence in most places.
Now they don't police fake reviews, and do a bad job of the "SEO" of which reviews are actually the most helpful, they're susceptible to commingling of counterfeit goods (especially electronics and storage media), and their return policy has gotten worse.
It basically makes it so that they're no longer a good retailer for electronics, and it's worth going into a physical store to avoid doing business with them.
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I get a lot of folks are correctly pointing out the need to back up data but isn’t that a little bit of victim blaming? This isn’t a situation where the guy had a 10 year old drive with all his photos and videos sitting around unbacked up. He had a new drive and it failed. Can we agree that brand new drives aren’t supposed to fail?
Can we agree that brand new drives aren’t supposed to fail?
No.
The typical failure rates, for pretty much all electronics, even mechanic stuff, form a "bathtub graph": relatively many early failures, very few failures for a long time, with a final increasing number of failures tending to a 100%.
That's why you're supposed to have a "burn in" period for everything, before you can trust it within some probably (still make backups), and beware of it reaching end of life (make sure the backups actually work).
That's absolutely true in the physical sense, but in the "commercial"/practical sense, most respectable companies' QA process would shave off a large part of that first bathtub slope through testing and good quality practices. Not everything off of the assembly line is meant to make it into a boxed up product.
Apparently even respectable companies are finding out that it's cheaper to skimp on QA and just ship a replacement item when a customer complains. Particularly when it's small items that aren't too expensive to ship, but some are doing it even with full blown HDDs.
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Indeed. An old EE mentor told me once that most component aging takes place the first two weeks of operation. If it operates for two weeks, it will probably operate for a long, long time after that. When you're burning in a piece of gear, it helps the testing process if you put it in a high temperature environment as well (within reason) to place more stress on the components.
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🤖 I'm a bot that provides automatic summaries for articles:
Click here to see the summary
This isn’t a drive he purchased many months or years ago — it’s the supposedly safe replacement that Western Digital recently sent after his original wiped his data all by itself.
SanDisk issued a firmware fix for a variety of drives in late May, shortly after our story.
But data recovery services can be expensive, and Western Digital never offered Vjeran any the first time it left him out to dry.
Honestly, it feels like WD has been trying to sweep this under the rug while it tries to offload its remaining inventory at a deep discount — they’re still 66 percent off at Amazon, for example.
Unfortunately, the broken state of the internet means Western Digital doesn’t have to work very hard to keep selling these drives.
I’d also like to say shame on CNET, Cult of Mac and G/O Media’s The Inventory for writing deal posts about this drive that don’t warn their readers at all.
Good bot
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WD writing fake reviews?
There's no way an actual human wrote such an extensive, detailed but overall dry of content as a review, unless they got it for free in exchange of an enthusiastic review
Edit: the article shows screenshots of clearly fake reviews on Amazon from "verified" buyers. This is what I'm referring to fake reviews
AI generated article
The article is pretty human written.
It’s the Amazon reviews in the article being talked about.
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In case anyone is in a similar situation, I can't say enough good things about PhotoRec. It saved my ass more than once from hard drive recovery down to SD cards.
https://www.cgsecurity.org/wiki/PhotoRec
Yeah, yeah, it's command line only, but once you get your stuff back it's worth learning!
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Extreme data loss!
And that's why RAID is a good idea.
For availability, yes, but RAID is not a substitute for proper backup procedures. E.g. - offsite, cloud, or automated scheduled local backups, or even regular data integrity checks.
True, but it will protect you from a single drive failing like this.
I don’t think the drive actually failed. The article said that the files disappeared from the drive one-by-one, which sounds like a firmware bug to me.
You could theoretically have the same problem due to a buggy RAID controller or driver.
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Did they really abbreviate "paragraph" to "graf"?
Journalistic jargon: hed, dek, lede, nut graf/nutgraf
Yes, but it’s standard journalist speak and predates this article by a long time.
"Lede" I've heard because of the common expression "burying the lede." You're telling me "graf" is standard language for published articles?
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We had the same problem here in our company. Don’t use theirs drives.
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SSDs are nice and fast but if the data table goes bad, you have lost everything. At least with a HDD you can still pull files off if filesystem table goes bad. Also unplugged SSD in a hot location will lose data quite readily. Always keep them powered to keep the bits.
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