this post was submitted on 01 May 2025
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cross-posted from: https://poptalk.scrubbles.tech/post/2333639

I was just forwarded this someone in my household who watches our server. That's it folks. I've been a hold out for a long time, but this is honestly it.

They want me to pay to stream content that I bought from my hardware transcoded also on my hardware.

I'll say it. As of today, I say Plex is dead. Luckily I've been setting up Jellyfin, I guess it's time to make it production ready.

Edit: I have a Plex Pass. More comments saying “Just buy a plex pass” are seriously not getting it. I have a Plex Pass and my users are still getting this.

And for the thousandth person who wants to say the same things to me:

  • YES I know I'm unaffected as a Plex Pass owner.
  • My users were immediately angry at it, which made me angry. Our users don't understand what plex pass is, and they shouldn't have to, that's why I had it. The fact that they were pinged even though it should have kept working is horribly sloppy
  • Plex is still removing functionality. I don't care that "People should pay their fair share". If Plex wants to put every new feature behind a paywall, that's completely okay. They are removing functionality.
    • "But they have cloud costs". Remote streaming is negligible to them. It's a dynamic DNS service. Plex client logs in, asks where server is, plex cloud responds with the IP and port of where server is located. That's it.
    • "Good luck finding another remote streaming" - Again, Plex just opens up an IP and port. Jellyfin also just opens up an IP and port (Hold on jellyfin folks I know, security, that's a separate conversation). All "remote streaming" is is their dynamic dns. Literal pennies to them. Know what actually is costing them money? Hosting all of that ad-supported "free" content that they're probably losing money on.

In short, I don't care how you justify it. Plex is doing something shitty. They're removing functionality that has been free for years. I'm not responding to any more of your comments repeating the same arguments over and over.

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[–] phoenixz@lemmy.ca 68 points 4 days ago (1 children)
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[–] HurlingDurling@lemm.ee 18 points 3 days ago

Uninstalled. I don't mind as much for sharing my library but if I have to pay to stream MY OWN SERVERS CONTENT using your service, that's a hard pass. My homes all use jellyfin now

[–] magic_smoke@lemmy.blahaj.zone 26 points 4 days ago (33 children)

People are saying switch to jellyfin, which I'm all for. But you're expecting a service which will make remote access easy like Plex ur kinda fucked.

I mean if have to set up wireguard or whatever for Jellyfin you could just do the same for Plex?

Again go to jellyfin either way, proprietary software can suck my gurl cawk, but either way you need a VPN or open ports.

[–] skoell13@feddit.org 13 points 4 days ago (3 children)

You can use a VPS to make it accessible without VPN via the internet: https://codeberg.org/skjalli/jellyfin-vps-setup

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[–] MystikIncarnate@lemmy.ca 8 points 3 days ago (6 children)

I am also a Plex pass person. Multiple times over in fact. I actually have a dedicated account for my server administrator that's separate from the account I use to watch content. Both have Plex pass lifetime.

I've been familiar with this coming down the pipeline for a while and because I have Plex pass, I too, am unaffected, as are my users.

At the same time: here is a piece of software that I paid for. It's "server" software, sure, but it's just a software package. What it does isn't really relevant. The fact is that it processes data stored on my systems, processing by my systems, using my hardware, and sends that data over the Internet, using the Internet connection I pay for separately, and delivers that data directly to the people I've designated as capable of doing so.

The only part of this process that Plex, the company, has any involvement in, is limited to: issuing an SSL certificate, managing user accounts and passwords, and brokering where to find data (pointers to my systems).

You can get a free SSL certificate from let's encrypt. User accounts, authentication, authorization, and accounting (AAA), is a function of pretty much everything that you remotely connect to, whether a Windows SMB/cifs share, your email, even logging into your own local computer regardless of OS..... And honestly, brokering the connection isn't dissimilar to how torrent trackers work, DNS or a goddamned IP address punched into a browser.

They're offering shockingly little for what they're asking, and the only thing that's on the list that would be costly in the slightest is having a DNS name for the server (registration of the domain, DNS services, etc). And given the scale that they're doing these things at, the individual costs per name is literally pennies per year.

This is not a good look at all.

I have domain names coming out of my ears. I'm tempted to buy one more and just offer to anyone that wants it, to have a subdomain name under that to run their Plex alternative on, so you can get a let's encrypt SSL certificate, and stay safe on the Internet. I don't want the feds snooping into what totally legal Linux ISOs are being shared.

I just don't know how to program at all, so I have no idea how I would go about setting up a system for that. The concept would be to automate it, and have people create an account, then request a DNS name under one of my DNS domains, and have a setting if you want it to have an A record, AAAA record, or cname (if you have a ddns setup). Once the request is in, it would connect to be DNS provider and add the record for you.

The part I'd want to have as a check on the system is to make sure that you're hosting jellyfin or something from the address you submit, to prevent people from using it for unrelated purposes; but even with that.... Do I care of people do that? Probably not. I would limit how many addresses you can have per account.

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[–] SirEDCaLot@lemmy.today 41 points 4 days ago (5 children)

I don't use Plex. I have never used Plex. But based on the one time I tried, this doesn't surprise me even a little bit.

Years ago I installed it on my NAS, it was a one click download package. I installed it and hit the button to set it up. And then it prompted me to make a cloud account.

Why do I need a cloud account? I am logging into my local server and I am not sharing anything with anybody nor am I subscribing to any cloud services. I have no need of a cloud account. But, the way they built the thing, you need a cloud account to log into your local system.

I did not create a cloud account. I uninstalled it. I concluded that a company that claims to care about user privacy, but requires cloud integration in an area that absolutely does not require cloud anything, does not actually give a shit about privacy. I Googled and found that the requirement for a cloud account was, at the time, a fairly new thing. Lots of people didn't like it. I concluded that this company was beginning to enshittify, although this was years ago and none of us had heard that word yet. But either way, it was obvious that the company was moving in a not customer-friendly direction and I did not want to be along for the ride.

My choice has been proven right several times over the years since. And yes, every time they remove a feature, or make some other customer unfriendly decision, I retell this story.

The moral here is that a company either cares about its customers or it doesn't, and it's usually pretty easy to tell which one fairly quickly. When one bad decision is made, and not corrected, others will follow.

Synology is the latest example of that. For anyone not paying attention, they have recently announced that their 2025 series units will only work with Synology branded hard drives, which are of course more expensive than standard Seagate or Western Digital drives (which work just fine). But if you look, the bread crumbs are there and form a trail. Over the last few years they have removed features, for example the device is no longer can decode h.265 surveillance video, and the units will no longer display SMART data for 'unsupported' drives. I say no longer because they used to, but an update changed that so they no longer do.

Bottom line though is don't do business with companies that don't respect you.

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[–] ClemaX@lemm.ee 33 points 4 days ago

Fuck them, glad I switched to Jellyfin years ago.

[–] TheTechnician27@lemmy.world 59 points 4 days ago* (last edited 4 days ago) (1 children)

Exhibit #46,853 for why freeware will inevitably fall out from under your feet and why you should exclusively use FOSS wherever possible.

EDIT: Here's Jellyfin's 'How to Contribute' page.

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[–] butsbutts@lemmy.ml 12 points 3 days ago

thats closed software 101 now, hook us then make us pay if only there was something that was always free forever

[–] pyre@lemmy.world 37 points 4 days ago (2 children)

"your friends"

dude my friends don't charge me for shit

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[–] Qlin@lemmy.dbzer0.com 5 points 3 days ago (3 children)

Do you guys know a way on jellyfin to download media to the phone in lower quality/ less storage intense? This is the only thing I miss in my jellyfin instance

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[–] ozoned@lemmy.world 48 points 4 days ago (26 children)

YES JELLYFIN! Thank you Plex for enshitifying!

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[–] Alph4d0g@discuss.tchncs.de 35 points 4 days ago (8 children)

Jellyfin. Tailscale. Bob's your uncle.

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[–] DarrinBrunner@lemmy.world 20 points 4 days ago (1 children)

In 2012 (ish), I bought a lifetime subscription for a flat $75. Over the next few years of using it, they got worse and worse with shit like this, so I switched to Emby for a bit, and then Jellyfin. I never shared with friends, tho, because I have no friends, so it was always just a pretty interface and convenience for me. Lately, I've just been opening the files directly in VLC, because Remmina is refusing to connect to my media server, and I can't be arsed to figure out why.

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[–] njm1314@lemmy.world 39 points 4 days ago (9 children)

So as long as the server owner has Plex pass everyone's still able to stream from the server?

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[–] MSids@lemmy.world 21 points 4 days ago (6 children)

I'm coming up on 5 years as a Plex pass owner, so my users and I will not be impacted by this change. In five more years if they asked me nicely to pay another $89 to support the service I would. Send me some stickers and put a badge on my server. I get a lot of use out of the software/service, as do my family members.

I will say, I am quite annoyed at the wording and audience of this email. Jellyfin is just not an option for me until there is excellent feature parity with Plex. I know they are a lot of Jellyfin fans here, in my opinion, Plex is a significantly better experience for me.

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[–] rumba@lemmy.zip 30 points 4 days ago (21 children)

Playon, Evernote, Lastpass, there have been plenty of examples.

Whenever a company starts charging for previously free features, it's time to GTFO, even if you're on their pay side.

I've got lifetime Plexpass, but I can read the writing on the wall. It's only a matter of time before they enshittify my product or stop providing updates. They'll sunset Plex and start Plex+ or some shit, give em a year or so.

Get your Jellyfin installed and working, they can work beside each other. Tailscale if it's just you, reverse proxy if you have the fam on in.

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[–] Darkassassin07@lemmy.ca 45 points 4 days ago (15 children)

I got the same email.

I haven't had plex installed for over 7 years, and I've NEVER used the shared libraries feature.

We noticed that you’ve accessed libraries from friends and family in the past

They've apparently noticed activity that's never occurred.

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[–] SomeGuyNamedDave@lemm.ee 8 points 3 days ago (2 children)

Use jellyfin, it's much better. Also do not kill Elon Musk and Donald Trump, as much as they may deserve death.

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[–] Steve@startrek.website 31 points 4 days ago

Friendship ended with plex, jellyfin is new best friend.

[–] derry@midwest.social 17 points 4 days ago* (last edited 4 days ago) (16 children)

I see some posts taking about jellyfin and tailscale and I find it interesting that it's not mentioned tailscale is a private company. Why are they not being held to the same standard as Plex? How long before it becomes enshittified? I saw they have a free plan but give it time until they realize the number of users in the free tier are large enough to monetize.

edit: I'm prepared to be down voted but mark this and see where it ends up at.

Edit2: and I'm not defending Plex. I agree it's a shitty move.

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[–] RememberTheApollo_@lemmy.world 18 points 4 days ago

The beginning of enshittification.

Prices will keep climbing, functionality reduced in favor of service tiers, and of course ads, ads, and ads.

[–] NigelFrobisher@aussie.zone 19 points 4 days ago

Once you invite an MBA in you can never uninvite them…

[–] rhacer@lemmy.world 14 points 4 days ago (4 children)

This doesn't really affect my household. My wife, my daughter, and I all have lifetime PlexPasses.

That said, this level of enshitification has me wishing there were options (yes I know about Emby and Jellyfin and I've investigated both more than once) but they have me ensnared by PlexAmp and Sonos integration. I've been around since before anyone had even seen the letters MP3 strung together, and I have never had a music player as capable as PlexAmp.

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[–] Heikki@lemm.ee 3 points 3 days ago (2 children)

How does this affect people who bought the lifetime service back in 2010?

[–] Fribbtastic@lemmy.world 3 points 3 days ago

It doesn't, even when you share the Server, your users will be able to stream remotely.

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[–] melmi@lemmy.blahaj.zone 23 points 4 days ago (13 children)

It seems like multiple things are being conflated here and I'm not sure what the reality is because I've never used Plex.

Some people claim this has something to do with Plex needing to pay for NAT traversal infrastructure. Okay, that seems sort of silly but at least there's the excuse that their servers are involved in the streaming somehow.

But their wording is very broad, just calling it "remote streaming." That led me to this article on the Plex support website, which walks people through setting up port forwarding in order to enable "remote streaming"! So that excuse doesn't really seem to hold water. What exactly is being paid for here then? How do they define what "local streaming" is?

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[–] AnonomousWolf@lemm.ee 9 points 4 days ago

Open Source

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