Did you contact TUXEDO Support Centre?
this post was submitted on 29 Mar 2025
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Haven't had the time yet, but it's on my to-do list. Just not sure if they will support this as I'm running it on my own hardware, not their laptop.
Give it a try. Perhaps they may give you at least a hint.
Having the same issue on Intel + AMD GPU.
Arch Linux with newest KDE.
That's interesting! Might be KDE bug then.
Could you try going to System Settings → Screen Locking and de-select "Lock after waking from sleep"? I wonder if you'll get the same result as I'm getting.
Before I updated the BIOS to the latest version, once I woke it up, I'd see the desktop exactly frozen as it was the moment I pressed the "Sleep" button.
Now, after the update, that freeze happens BEFORE the PC goes to sleep - the monitors stay on.
What kernel version? I had similar issues on similar hardware. These have gone away in more recent kernels though.
6.11.0-109019-tuxedo.
Not the latest, right? I guess I'll wait for an update.
No, but I don't believe I saw the issue until the 6.13.x kernels either
That exact issue is why I stopped using KDE. I never did figure it out.
Specs for computer havibg the issue ans how long ago did this happen? Seems like a bug that neexs to be reported and more data for devs the better.
Tried it November of 2024, ended up switching to Mint with Cinnamon, zero issues since.
Dell XPS 8930
i7 9700 (no K)
32GB ram
NVidia RTX 2060
240gb ssd
2tb hdd
Not really related to the issue. If I understand correctly, your device isn't bricked, but freezes. A bricked device doesn't boot anymore, a frozen device is unresponsive. Or am I misunderstanding this?
Yep, not bricked. Just frozen.
There are two forms of bricked:
- hard bricked. This is when a software change (eg, installing a custom firmware) caused the system to fail to boot, and there is no possible way to ever get it to run again.
- soft bricked. Where a software change caused the failure to boot but there is a way (eg, reflashing using UART) to recover back to an older version that does boot.
Both are terms from the Phone modding community (ie, a phone has become as useful as a brick after this update) it's quite hard to actually brick a modern PC.
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What's your hardware? And did you regenerate grub's config after editing the file you mentioned?
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It might be due to https://github.com/systemd/systemd/issues/33083.
Try disabling user session freezing when sleeping:
sudo systemctl edit systemd-suspend.service
Add the following to the file:
[Service]
Environment="SYSTEMD_SLEEP_FREEZE_USER_SESSIONS=false"
Reload systemd:
sudo systemctl daemon-reload
After that, try sleeping and waking again.
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