this post was submitted on 26 Sep 2024
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Apologies for posting a pay walled article. Consider subscribing to 404. They’re a journalist-founded org, so you could do worse for supporting quality journalism.

Trained repair professionals at hospitals are regularly unable to fix medical devices because of manufacturer lockout codes or the inability to obtain repair parts. During the early days of the COVID-19 pandemic, broken ventilators sat unrepaired for weeks or months as manufacturers were overwhelmed with repair requests and independent repair professionals were locked out of them. At the time, I reported that independent repair techs had resorted to creating DIY dongles loaded with jailbroken Ukrainian firmware to fix ventilators without manufacturer permission. Medical device manufacturers also threatened iFixit because it posted ventilator repair manuals on its website. I have also written about people with sleep apnea who have hacked their CPAP machines to improve their basic functionality and to repair them.

PS: he got it repaired.

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[–] Abnorc@lemm.ee 30 points 11 hours ago (1 children)

For a $100k device, I would expect better long term support.

[–] douglasg14b@lemmy.world 10 points 6 hours ago

You would, but if there's no reason for them to spend the money on it why?

This is what regulation is for, and it needs to have teeth.

[–] omarfw@lemmy.world 52 points 14 hours ago

corporations are a problem we need to solve as a society.

[–] AprilShowers@lemmy.blahaj.zone 30 points 13 hours ago

there is absolutely no excuse for this

[–] iAvicenna@lemmy.world 51 points 15 hours ago

any company who locks medical device repair should be burned to the ground. and dont bullshit me about liabilities bla it is more likely cash grab which they get in the form of "extra care packages" or exorbitant repair prices charged after the guarantee period ends.

[–] BrightCandle@lemmy.world 72 points 17 hours ago

A right to repair is long overdue but more than that when it comes to medical devices it's obvious battery replacement is going to be necessary and should be user accessible.

[–] orl0pl@lemmy.world 18 points 14 hours ago

Line must go 🆙

[–] Ensign_Crab@lemmy.world 57 points 21 hours ago

Corporations are a fucking curse.

[–] HawlSera@lemm.ee 39 points 22 hours ago

Update: He temporarily gained the ability to walk again after touching a spinning steel ball, despite the recovery not lasting he will still be competing in upcoming cross country horse race.

[–] cmrn@lemmy.world 108 points 1 day ago (3 children)

Keeping repairs locked into your system of parts/techs can at least feign “safety” or “quality”.

But essentially just refusing to repair is an absolute fuck you.

I’ve started choosing the companies I use based much more on the experience offered when their product/service DOESN’T work, rather than when it does.

[–] RvTV95XBeo@sh.itjust.works 49 points 21 hours ago (4 children)

I’ve started choosing the companies I use based much more on the experience offered when their product/service DOESN’T work, rather than when it does.

Easy to do for a cell phone or a toaster, but I can't imagine there's a ton of options for exosuits that correct your condition, covered by your insurance, that your doctor is familiar enough with to prescribe (for lack of a better term).

Some things are annoying to make abandonware, and some things should be criminal.

[–] cmrn@lemmy.world 2 points 7 hours ago

That’s the most dangerous part of it for sure. Inherently, the more a company has a monopoly over an industry, the less incentive they have to actually do a good job with anything.

[–] T156@lemmy.world 6 points 17 hours ago

And it doesn't preclude the company just deciding your product is no longer worth supporting/going bankrupt.

It might have been fine and seemingly trustworthy to begin with, and then it stops, a few years down the line.

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[–] fruitycoder@sh.itjust.works 10 points 22 hours ago

Right it begs the question.

Is me not receiving care or having access to care REALLY better for me?

If the answer can't clearly be yes, then they are just choosing to make me ill or kill me for their perceived interests.

[–] Dark_Arc@social.packetloss.gg 10 points 1 day ago (2 children)

For me it's a mix of what you said and how they treat their employees/where they're making the product.

I spend extra time trying to find higher priced, higher quality, more fairly manufactured products.

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[–] tabular@lemmy.world 349 points 1 day ago* (last edited 1 day ago) (30 children)

The manufacture should have zero say if their product gets repaired or not. The only person who can give permission to repair it is the owner. It should be illegal to implement tying to lockout parts being used as a replacement. Right to repair

They call it jailbreak because this is an issue of freedom: software freedom

[–] dgmib@lemmy.world 114 points 1 day ago (2 children)

They call it jailbreak because this is an issue of freedom

I support your position and the right to repair, but that’s not the origin of the term jailbreak in the context of computing.

The term jailbreaking predates its modern understanding relating to smartphones, and dates back to the introduction of “protected modes” in early 80s CPU designs such as the intel 80286.

With the introduction of protected mode it became possible for programs to run in isolated memory spaces where they are unable to impact other programs running on the same CPU. These programs were said to be running “in a jail” that limited their access to the rest of the computer. A software exploit that allowed a program running inside the “jail” to gain root access / run code outside of protected mode was a “jailbreak”.

The first “jailbreak” for iOS allowed users to run software applications outside of protected modes and instead run in the kernel.

But as is common for the English language, jailbreak became to be synonymous with freedom from manufacture imposed limits and now has this additional definition.

[–] Schadrach@lemmy.sdf.org 1 points 12 hours ago

With the introduction of protected mode it became possible for programs to run in isolated memory spaces where they are unable to impact other programs running on the same CPU. These programs were said to be running “in a jail” that limited their access to the rest of the computer. A software exploit that allowed a program running inside the “jail” to gain root access / run code outside of protected mode was a “jailbreak”.

I still miss the narrow window in which you could make use of paging without technically being in protected mode. Basically there was like one revision of the 386 where you could set the paging bit but not protected mode and remain in real mode but with access to paging meaning you got access to paging without the additional processor overhead of protected mode. Not terribly useful since it was removed in short order, but neat to know about. Kinda like how there were a few instructions that had multiple opcodes and there was one commercially distributed assembler that used the alternative opcodes as a way to identify code assembled by it. Or POP CS - easily the most useless 80086 instruction, so useless that the opcode for it got repurposed in the next x86 processor.

[–] tabular@lemmy.world 39 points 1 day ago* (last edited 1 day ago) (1 children)

Thanks for the history and technical explanation. I didn't mean to imply that was the origin (for computing) and was only talking about a specific usage of the word.

I think most people say it to refer to manufacture imposed limits but I wanted to promote a broader usage. That using proprietary software is like being in a jail because your software freedoms are denied.

[–] fmstrat@lemmy.nowsci.com 15 points 16 hours ago (1 children)

Oooo healthy online discourse. Where's my popcorn...

[–] AmbientChaos@sh.itjust.works 4 points 13 hours ago

Lemmy is such a rad place, I love it here

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[–] penquin@lemm.ee 147 points 1 day ago (7 children)

This is what Louis Rossmann has been screaming and fighting about for years. It's the most fucked up shit ever. It is affecting our food supplies and we are not paying attention to it.

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[–] Wilzax@lemmy.world 111 points 1 day ago (5 children)

Medical device manufacturers also threatened iFixit because it posted ventilator repair manuals on its website.

What the fuck is wrong with people. Anyone who opposes the right to repair for MEDICAL DEVICES is irredeemable.

[–] A7thStone@lemmy.world 41 points 1 day ago (3 children)

Education and healthcare should never be for profit.

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[–] Toes@ani.social 36 points 1 day ago (6 children)

The right to repair is such an obvious good in the world that those opposed to it should be publicly shamed.

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[–] UnderpantsWeevil@lemmy.world 40 points 1 day ago (9 children)
[–] some_guy@lemmy.sdf.org 2 points 9 hours ago (1 children)

It's four journalists who broke away from their former employers and started their own thing. It's ok to charge money to run a business. The quality of their work is top notch.

[–] UnderpantsWeevil@lemmy.world 0 points 7 hours ago

It’s ok to charge money to run a business.

They're not charging money. They're just throwing up a big sign demanding my email address.

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