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It was a UPS I bought on Amazon.
It arrived damaged in the box, almost certainly because the driver dropped it.
My experience with Amazon customer service was umm… fun.
This item is not returnable.
Them: “This item is not returnable”
Me “it arrived damaged”
Them: “We’ll send you an email, reply to it with evidence of damage”
Please send the email from the same address associated with the Amazon account
The pictures you sent are in the wrong format please resend as jpeg or pdf
The pictures you sent do not show the entire product
Please send pictures that clearly show the damage
😡