I also wonder if people complaining about Jira are still on Jira Server. Jira Cloud is a much nicer experience. Certainly not perfect, but I've yet to see an actual viable alternative (once worked someplace that tried to move all project management to Gitlab... 🤮).

[–] Kissaki@programming.dev 2 points 10 hours ago

Jira Server is the on-premise Jira, right?

We had to change to Jira Cloud. (Vendor lock-in, mainly because of time-tracking appendix tools of that.) It's horrendeous. UI and UX is horrendeous. The DOM is horrendeous. Performance is horrendeous.

My CSS Hacks to fix the UI to a degree I can reasonably work with it are a lot more work now with the generated DOM class and ids. Sometimes they at least have test IDs which can be used.

Some things, like the board component quick filter, are not even available anymore.

The interactivity functionality is irritating and annoying most of the time.

The browser extension we use further fucking up doesn't help either of course.

Don't even get me started on Confluence. Which can't even find pages when I type the exact page title, or ranks them low. And editing tables is a hassle beyond belief now that responsive tables (self-sizing) are gone. It's wasteful on space too of course, with huge spacing.

[–] the_artic_one@programming.dev 6 points 1 day ago* (last edited 1 day ago)

Cloud is way worse than server in my experience. Server was only bad because it was usually configured poorly and IT would never give admins to anyone who actually needed it. Cloud is bad because it's slow as hell and can't be configured correctly because the ability to configure it correctly has been sitting in "Gathering Interest" on Atlassian's issue tracker for two years despite thousands of votes and comments.

[–] keyez@lemmy.world 2 points 1 day ago (1 children)

I worked at a engineering focused contract where we moved all our project management to gitlab and it saved so much time for everyone. Only hard part was collating data up to management in a way they could understand but I was happy to spend a few hours every few months to do that than using jira in any capacity

[–] expr@programming.dev 1 points 6 hours ago

I'm sure it's fine for small-scale usage, but overall it's extremely inflexible and doesn't really scale well at all. There's also a lot of very basic functionality that's straight up missing. For example, there's no way to have a global epic priority. You can rearrange epics in an epic board, but the ordering of the epics there is not persisted elsewhere. There were many, many other shortcomings we kept running into.

Oh, and after a lot of our tickets had been imported (which itself was a huge undertaking since the auto import tools are complete trash), it started to be very slow. It feels like a very unfinished, unpolished product.

We use Gitlab's CI/CD features extensively at my current job and it's very, very nice. That's what they are actually good at, not project management.

[–] arendjr@programming.dev 4 points 2 days ago (1 children)

I find Linear to be reasonably pleasant.

[–] xenoclast@lemmy.world 2 points 1 day ago

Same. Or Shortcut. They both are good at being useful but not being your fucking LIFE. Do the important bit and go away.

JIRA is a middle management job creation tool. Which is why it's everywhere

[–] theyllneverfindmehere@lemmy.world 1 points 2 days ago

Haha a PM at my job just tried to move everything to gitlab thankfully someone in charge realized how stupid an idea that was...