this post was submitted on 29 Aug 2024
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No Stupid Questions

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I'm just a regular person making about $70K a year in a big city, and I've recently felt incredibly powerless dealing with private companies. For instance, my landlord’s auto-pay system had a glitch that excluded my pet rent and water bill. I ended up with over $1,000 in late fees. Despite hours on the phone, it turns out their system doesn’t really do auto-pay and requires a fixed amount instead of covering the full rent. It feels like a scam, and my options are to pay the fees or potentially spend a fortune on legal action.

Another frustrating experience was trying to cancel my pest control service. I had to endure a 40-minute call followed by 35 minutes of arguing, just to finally cancel. There’s no online cancellation option, and the process felt like a timeshare sales pitch.

Why do ordinary people seem so unprotected against these shady practices, and how can we change this? How does one person even start to address these issues?

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[–] trolololol@lemmy.world 1 points 2 months ago (3 children)

In Australia ACCC takes care of abusive businesses, surely there must be something like that? Even 3rd world countries like Brazil has something like it.

[–] AndrewZabar@lemmy.world 7 points 2 months ago (1 children)

Nope. America is OWNED by rich people. It’s a corporation and they make the laws so all the laws are to help them have more power.

[–] SubArcticTundra@lemmy.ml 2 points 2 months ago* (last edited 2 months ago) (2 children)

I wouldn't see it so black-and-whitely. I don't think Tim Walz is owned by anyone and he is running for VP.

[–] AndrewZabar@lemmy.world 3 points 2 months ago (1 children)

He’s beholden to the corporations controlled by the wealthiest 1%. Anyone who gets elected is already someone who “plays ball” because they don’t get to there otherwise.

[–] trolololol@lemmy.world 2 points 2 months ago (1 children)

Ha you don't even get to run without people in line to donate to you. And since corp donates for both candidates it's a win or win situation for them, which implies lose or lose for everyone.

[–] AndrewZabar@lemmy.world 2 points 2 months ago

It would be nice if corporate bribery were not allowed. Giving tens of millions to them - to their “campaign” - which they all funnel and launder into their pockets - is literal and unambiguous bribery. And yet it’s the reality of our nation.

[–] Maeve@kbin.earth 0 points 2 months ago

AIPAC owns him.

[–] Landless2029@lemmy.world 6 points 2 months ago (1 children)

We have the Federal Trade Comission but it needs to have the balls to really protect us.

Even when they step up its usually a small fine the offender just writes off as the cost of doing business.

Corp breaks a law. Makes $100m profit. Gets $10m fine. All good for the books!!

[–] WammKD@lemmy.blahaj.zone 3 points 2 months ago

True but Lina Khan's been doing some great work in changing that agency's track record.

[–] SubArcticTundra@lemmy.ml 1 points 2 months ago (1 children)

I haven't been to Brazil but as far as its politics goes I don't think it's that 3rd world

[–] trolololol@lemmy.world 1 points 2 months ago* (last edited 2 months ago)

Wait until you see the Brazilian definition of poverty. People literally dream of having the chance to be poor in US.