Mildly Infuriating
Home to all things "Mildly Infuriating" Not infuriating, not enraging. Mildly Infuriating. All posts should reflect that.
I want my day mildly ruined, not completely ruined. Please remember to refrain from reposting old content. If you post a post from reddit it is good practice to include a link and credit the OP. I'm not about stealing content!
It's just good to get something in this website for casual viewing whilst refreshing original content is added overtime.
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Assuming these are messages from the businesses customers, in what world would it be sane NOT to listen and respond to your customers?
Well it's because I'm site security , and while technically yes it's within my scope of employment, that phone should've been answered by the previous 2 shifts, or the other security officer working the desk with that phone.
I'm not sure why the boss decided I should do it.
So, protip: at the beginning of your shift, notate the number of voicemails and notify your boss. Clear out the voicemails correctly. Notify your boss.
Keep track of the time stamps from the VM envelopes. This will help your boss identify who isn't doing their work, and is a "gentle" prompt. It may not happen immediately, but eventually there will be a bulk of data showing that it's particular people on particular shifts.
Doesn't help you to raise a fuss about it, but if you handle it and create documentation around it, it will either get resolved or you will be more justified in a decision to look for a new job. Or to ask for a raise/apply for a promotion/whatever.