this post was submitted on 19 Jun 2024
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Mildly Infuriating
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I've had Amazon listings where the title, description, specs on the box, specs on the product, and the reviews ALL had different information.
Who creates these listings? AI?
That said, I strongly encourage anyone who shops on Amazon to complain about issues in your reviews, and contact the seller if ANYTHING is wrong with your product. I have a 99% success rate of getting replacements or a full refund while doing this (resulting in basically a free product), even if the issue is cosmetic or a personal dislike. Just be honest.
What I do is take a capture of the page, then if they haggle on the refund I can clearly show that the product is not the one I ordered.
Absolutely!
And I've had companies offer me a discount on product, rather than a full refund or replacement. I always refuse and state how disappointed I am. They pretty much always follow up with a full refund or new product.
Hell, I even ordered an indoor spin bike, complained that it used non-standard crank arms, and they refunded me $100 to replace the crank arms and pedals! Just for stating that I was unhappy with one aspect of an otherwise great purchase.