this post was submitted on 18 Mar 2024
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Thankfully never, not sure how I would have recovered from that one! Did catch it pretending it was on fire a few times. It was alerting the local FD our alarms were triggered when on site, it was quiet an no burning was going on. They called a couple different times about it and even showed up once... in case I was lying? Bet safe than sorry I guess.
At my last job, the fire system kept calling the fire department with false positives so often that they told us to fix it or the city was going to start fining the company LOTS of money. One of the dumbass HR people asked if we could just disable the fire system to prevent it from making false positives. The very patient fireman had to explain that no, we could not intentionally disable fire safety equipment in a populated building, and the company had to actually fix the broken detector.
The elevators also broke down a lot, one time with my intern inside. I called the fire department to get her out, and my boss's boss said I should have waited longer before calling the fire department, for some reason. I forget why.
I never signed an NDA, and I think I'd be fine telling you the name of this global company. But to be safe, I won't. I'll just say that most of the people here have probably interacted with customer service run by this company before. I AM CERTAIN OF IT.
Oh wow! The places they deem fit to try and cut corners. My manager at that hotel spent some time stuck in one our elevators after he"fixed" it himself and then had to have Otis come out.
Some people will say it's not on fire without checking if there's any fire, so if the FD isn't busy they'll just roll anyway