this post was submitted on 02 Mar 2024
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I see posts talking about good BIFL items but I don't hear much about the other side of products that are bad or products you bought but don't even use.

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[–] TheFriar@lemm.ee 16 points 8 months ago* (last edited 8 months ago) (3 children)

Well, that’s actually what I was trying to find out. I tried getting their legal dept on the phone because I wanted to be 100% sure I could use those earbuds without ever agreeing to the policy. When they wouldn’t or couldn’t give me an answer, I said fuck them.

They were great headphones. But I didn’t even want to chance that kind of invasion. And I doubt there’d be any way I could be sure of a company clearly willing to violate my privacy so hard would not be collecting that data without my consent. Using their fuckin site was a minefield in itself because they were trying really fuckin hard to get me to sign that policy—not even sign it, just tacitly agree to it by responding to one message in order to get help. Too dicey for my liking.

[–] dan@upvote.au 6 points 8 months ago

I tried getting their legal dept on the phone

I don't know if any company would comply with this request, unless you're calling a law firm of course. Lawyers' time is expensive and they don't spend it speaking to end-users. You could try emailing their legal department - they may have a customer service rep that understands the legal side of things.

[–] ninjaphysics@beehaw.org 4 points 8 months ago

Your feelings are well warranted. I can't stand how invasive just about every device is these days. From apps to cars.

[–] pineapplelover@lemm.ee 4 points 8 months ago

I would try denying it network permissions (if you're on android) or just simply putting it on airplane mode and disconnecting all network to it.