this post was submitted on 20 Jan 2024
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I made the move from gsuite to Zoho mail, and wish I hadn’t.
I notice incoming mail delays several times a year. Support hasn’t been super helpful on that or other issues — I ask to provide or review logs and I get a run around.
Their support of exchange active sync is half baked in my experience, too.
As a pro, it’s reasonably priced and the native interface is ok. You can trial them for free, but don’t expect to catch all the cons in that period.