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To be fair, they dragged their feet on addressing it, sure, but then took massive steps to address it when they did. Top-to-bottom company-wide analysis and restructuring, limiting Linus' role and voice, a complete moratorium on releasing videos while they made plans to slow the release output, and refocusing on quality-control with additional community input. Totally get if you still don't like their videos, but I think they did everything possible to address everyone's concerns.
I actually like the WAN Show podcast more than their videos. I think you get a sense for their genuineness and passion as they discuss current tech news...
Did Linus ever really apologize for the "we didn't sell the prototype we auctioned it" comment. I only saw him make excuses about miscommunication (blaming the company that lent the prototype). Or apologize to Gamers Nexus for saying they didn't do "real" testing?
I only saw a long corporate speak "we will do better" video.
My guess is: Lips sealed until the investigation concludes (if there is one actually planned/in progress)
Do you mean the one which contained a direct apology?
Linus didn't have a direct apology to the prototype company. He blamed them for his auctioning off their prototype. Saying, [sic] "Sorry, you made a mistake and we didn't follow through correctly." isn't a real apology.
The company responded by sending the email chain to Gamers Nexus to prove their side of the story.
So you didn't watch the video, or pay attention to the part I linked to.
Literally verbatim from that video, followed by some further explanation about what happened.
Is it a sufficient apology? Maybe not. But to say they didn't apologise is completely false.
GN August 14th https://www.youtube.com/watch?v=FGW3TPytTjc&t=108s breaks story
Linus claims Billet said we could keep it and we didn't sell it we auctioned it.
Linus defends his "we didn't sell it we auctioned it" https://www.youtube.com/watch?v=0cTpTMl8kFY&t=948s by saying its important to get all the details.
However the details, as Linus already knew, was that Billet asked for it back 2 weeks earlier, they lost track of it and sold it.
Linus response August 14th: https://www.youtube.com/watch?v=0cTpTMl8kFY&t=948s claims they offered to pay for it before they were under any pressure
GN August 15th https://www.youtube.com/watch?v=X3byz3txpso&t3m54s Billet labs shows email chain they didn't receive a response until after GN video was released and LTT was under pressure.
Billets email chain shows that they asked for it back long before it was sold. Linus claims they offered to pay for it before being pressured. Billet labs email chain shows they didn't receive an offer until after GN's videos hit the news.
Which didnt negate the fact that Linus apologized.
Not that it matters, it was a shit thing to do.
Hard to cite sources at the moment, I'm on mobile. From what I remember, both of those things ended up being a little bit overblown.
Prototype company had initially said that they could keep it. There was still a goof, as LTT said they would send it back, but it makes the logistics mix up a little more understandable.
The kinds of testing that the two different channels do are very different. I do think it was disingenuous to say Tech Jesus didn't do real testing. But also, if they were as close as they said they were before this whole thing, he could also have called up Linus and called them on their slapdash bullshit on the phone.
And nothing has been released about that internal investigation. But that wouldn't be the first time they promised to do something and didn't. In this case, it's highly possible investigation is still going on. Once it's finished, they may even be legally barred from making the results public (IANAL). Either way, if it is truly being conducted by an important 3rd party, they're doing the right thing.
That was the lie that Linus told that got me to stop watching LTT. The company sent Gamers Nexus the email chain where they clearly had been asking for it back and got the run around until it was auctioned. Then Linus had the gall to say, "We didn't sell it, it was auctioned."
LTT is a big company. Mistakes were made. But instead of saying, we screwed up they tried to blame the prototype company when it wasn't their fault at all.
Still waiting on the internal investigation results.
Yeah, willing to give them a second chance, but very much want this to be addressed first.