this post was submitted on 30 Nov 2023
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Because to most people outside Lemmy the "internet" (by which they mean the world wide web but that's me being a pedant) IS social media. There might as well not be anything outside the walled gardens of social media to them because they've been conditioned to only stay on one, maybe two platforms for years at this point. The old "what's a browser?" question these days gets answered with "I don't need a browser I have Facebook". Completely nonsensical to us but to them it's totally natural. Not being derogatory about them or anything but the 60k lemmy users and however many million on Reddit are not the majority. Facebook with it's 3 billion (with a b) users, IS the majority of the internet.
I recently (yay Black Friday Week!) got asked by someone in their 70s, who never worked with a computer, to help them pick a laptop:
They still want a laptop, which is fine, even if they don't know what for ("not for gaming, not for fancy rocket stuff like you do") after having showed them some basic office stuff on mine. Still not sure whether to recommend them a Chromebook, a tablet, or what.
If they don't know what they're going to use it for, I'd focus on practical things most non-technical people use laptop for:
The rest can be done on the software side: