this post was submitted on 27 Nov 2023
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What was ever the value of Twitter as a brand? They're not in the T-shirt business.
Tweet because synonymous with microblogging, like Netflix and streaming for a time. Companies would kill to get that sort of brand penetration into common vocabulary.
Apparently the owner of X.com agreed with you!
Neither is Apple or Microsoft. What's your point?
Both Microsoft and Apple sell t-shirts, in fact.
Do you think that's why they do branding?
They do it so that you'll carry over your positive impressions with the products you've used, to the new products they want to sell you. You like the Apple Mac, so you think you'll like the Apple iPhone.
But Twitter just has the one product and it'll always have just the one product. They're not making a second product, ever. There's nothing to transfer a favorable impression to. So what's the "value" of Twitter as a brand, distinct from Twitter as an app? All Twitter is is an app.
The same value as Coca-Cola has. They don't have any new products to sell you, everyone knows what Coca-Cola tastes like and no one is switching from Coke to Pepsi because they saw an ad.
They do it because keeping a brand in the public consciousness is itself a value to a company.
What? No, Coca-cola has new products every fucking year. Several times a year. Literally two months ago they launched "Coca-Cola Y3000 Zero Sugar", a flavor supposedly created by "AI". And just knowing that Coca-Cola launched it, you probably have an idea what it tastes like. That's what branding does. But Twitter doesn't do any of that, because again, they don't launch new products. They have one product and they'll always have one product.
My point, which I though was obvious, was why does Coca-Cola advertise their main product that they never change except for one ill-advised try in the 1980s? What does it benefit them to have those ads?
So that they can sell you all of the 20-odd other flavors, based on your favorable impressions of the Coca-Cola brand as a whole. Have you just not been fucking listening at all?
I think the point you are missing in both cases is that the so-called customer is not who they are advertising to. In Coca-Cola's case, they are advertising to investors. In Twitter's case especially, they are advertising to potential advertising customers and data mining organizations.
You are not Twitter's customer. They don't care whether or not you exist.
You just keep saying different things and then acting like that's what you've been saying "the whole time", but this is literally the first time you've introduced "investors" into it.
But that's also nonsense. Coca-Cola doesn't need to buy ads during the Superbowl to talk to their investors; they already have a mailing address for literally every Coca-Cola shareholder. Every publicly-traded company does. When Coca-Cola wants to tell you, the shareholder, something, they just host a phone call and, like, tell you with their mouths. They do this once a quarter, in fact, if not more frequently.
Aren't you embarrassed about being wrong all the time?
Okay, you obviously can't talk to me without being hostile, so I don't think I'm willing to continue this conversation. I'm not interested in Reddit behavior. Goodbye.
You think I was rude, but that's just because I'm objecting to the Gish Gallop of idiocy you're bringing to this. If you'd stuck to one point and tried to argue it in good faith, that would have been something.
They're a social media site, brand is incredibly important.
Nobody is job networking on reddit, nobody is dating on LinkedIn, and nobody keeping in touch with their highschool friend's on Tinder.
The brand dictates how you use the business model. Onlyfans tired to pivot away from cyber-prostitutes but couldn't beciase that is their brand.
One of the things I think is really unusual about Twitter is how bifurcated the user base used to be. I don't think we understood exactly how until the verification thing.
On the one side, you've got people like me, the regular Twitter users; I followed a mix of people I knew professionally, people who were media figures, and then just random-ass accounts who were doing tweets I liked. I don't pay for Blue, I don't really care who's "verified", since that just meant "I work for a blog or a corporation" and advertising content is irritating and I avoid it if I can. Overall when Musk took over it didn't change my experience at all, except that all of the media accounts I followed started complaining nonstop and it just got tedious and now I follow a lot fewer of them. One thing that's changed is that "For You" is a lot better than "Following" since Musk re-did the algorithm (used to be the other way) and now I'm on the "For You" tab about 100% of the time. It's more fun and more interesting.
On the other side you've got media Twitter users. The people for whom verification was a free perk of the job, people for whom the algorithm just showed them their peers affirming their content rather than any critical perspective, and who really have experienced a sea change in their Twitter experience. But largely what they're complaining about is that their Twitter experience is now more like how mine always was. I think this is what people are talking about when they say "TPOT", or "This Part of Twitter."
So I guess what I'm getting at is that there used to be two Twitter "brands"; there was the one I knew, which hasn't changed and probably won't; and there was the one you knew if you were employed in the media in some capacity, where that experience probably has substantially degraded since now they're forced to have interactions outside of TPOT. I think when people in the media say "Musk ruined Twitter", or "X destroyed the Twitter brand", that's what they're talking about because Twitter as they knew it is gone.
But for most people, people like me, Twitter is the same as its ever been. Little mini-posts from people who have interesting things to say.