this post was submitted on 03 Nov 2023
1554 points (98.5% liked)
Mildly Infuriating
35757 readers
1027 users here now
Home to all things "Mildly Infuriating" Not infuriating, not enraging. Mildly Infuriating. All posts should reflect that.
I want my day mildly ruined, not completely ruined. Please remember to refrain from reposting old content. If you post a post from reddit it is good practice to include a link and credit the OP. I'm not about stealing content!
It's just good to get something in this website for casual viewing whilst refreshing original content is added overtime.
Rules:
1. Be Respectful
Refrain from using harmful language pertaining to a protected characteristic: e.g. race, gender, sexuality, disability or religion.
Refrain from being argumentative when responding or commenting to posts/replies. Personal attacks are not welcome here.
...
2. No Illegal Content
Content that violates the law. Any post/comment found to be in breach of common law will be removed and given to the authorities if required.
That means: -No promoting violence/threats against any individuals
-No CSA content or Revenge Porn
-No sharing private/personal information (Doxxing)
...
3. No Spam
Posting the same post, no matter the intent is against the rules.
-If you have posted content, please refrain from re-posting said content within this community.
-Do not spam posts with intent to harass, annoy, bully, advertise, scam or harm this community.
-No posting Scams/Advertisements/Phishing Links/IP Grabbers
-No Bots, Bots will be banned from the community.
...
4. No Porn/Explicit
Content
-Do not post explicit content. Lemmy.World is not the instance for NSFW content.
-Do not post Gore or Shock Content.
...
5. No Enciting Harassment,
Brigading, Doxxing or Witch Hunts
-Do not Brigade other Communities
-No calls to action against other communities/users within Lemmy or outside of Lemmy.
-No Witch Hunts against users/communities.
-No content that harasses members within or outside of the community.
...
6. NSFW should be behind NSFW tags.
-Content that is NSFW should be behind NSFW tags.
-Content that might be distressing should be kept behind NSFW tags.
...
7. Content should match the theme of this community.
-Content should be Mildly infuriating.
-At this time we permit content that is infuriating until an infuriating community is made available.
...
8. Reposting of Reddit content is permitted, try to credit the OC.
-Please consider crediting the OC when reposting content. A name of the user or a link to the original post is sufficient.
...
...
Also check out:
Partnered Communities:
Reach out to LillianVS for inclusion on the sidebar.
All communities included on the sidebar are to be made in compliance with the instance rules.
founded 2 years ago
MODERATORS
you are viewing a single comment's thread
view the rest of the comments
view the rest of the comments
So right after I signed up at the beginning of this year, they switched from HBOMax to "Max." I paid for a year in advance, and of course when I signed up there was nothing about them switching to a new brand. All of a sudden it was full of trash reality shows and ID Discovery true crime. I have no idea what possessed them to do that.
Then once it switched over I stopped being able to stream any new HBO shows on mobile and customer service won't refund me any amount. Not that I can even communicate with them effectively. It's all "chat" with AI or people who have no idea what I'm saying. Half the shows still won't play on mobile for me.
TL;DR I paid for a year of HBO. They changed their selection a few months in. I lost mobile access to a bunch of their shows. And now I'm losing even more features before the year is up. That's quite literally not what I paid for.
How exactly is any of that legal? Genuine question. What about the Federal Trade Commission? Isn't there fucking anybody regulating these corporations in the US?
Ask them for a refund, in writing, document everything, and if they refuse, take it to your state's AG office. Obviously I can't speak for every state, but mine has slapped around whirlpool when they refused to fix a defective fridge, dell when they refused to replace a monitor with dead pixels, etc. I've never had a bad experience. It's amazing how a letter from your local AG's office will suddenly make companies be less shitty to you.
Letter to your state insurance investigation board also help claims magically settle faster
takes notes
What we really need is an instance of GPT-4 trained on every court case in history as well as Ralph Nader, Noam Chomsky, Clark Howard, Rosemary Shahan, etc, and instructed to act like a small town genius lawyer in a John Grisham novel.
Basically a chatbot absolutely full of ideas about how to punish corporations for shitty business practices. A resource center for consumer advocacy.
There are government websites you can report this to, though I do not know what effect that will have.
IANAL, but my understanding is that if you paid for a year for a certain set of services they have to give you those services for the whole year, or refund you your money.
They also likely claimed during the merger that it wouldn't effect customers. Of course we knew that was a lie.
It’s always a lie.
Until each and every one of us reading this commits to expending the energy, and sacrificing the leisure time, to actually pursue what small options we have, this is only going to get worse.
That, and voting into office people that'll actually write regulation laws to curb these bad behaviors from corporations.
If you paid for a service you were not rendered, presumably with a credit card, and attempted remediation with the company, hopefully in writing or recorded in some form, you can do a charge back with your credit card.
I had purchased a year in advance last fall and when it switched over, it only didn't play on m9bile for me for a week, then I was able to stream on mobile regularly. However, with their changes, I chose not to renew my subscription. Their quality is degrading quite a bit, it was no longer worth it.
The only way this becomes less likely in the future is if you sue them. Given you’re locked into a year contract, a lawsuit is the only kind of consequences they might face.