this post was submitted on 25 Jun 2025
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[–] dustyData@lemmy.world 0 points 6 hours ago (1 children)

Exactly, they want the most amount of customers. But they won't sacrifice AxB customers to satisfy B customers. They'd be effectively losing customers or breaking even at a higher cost to them.

We know this numbers must have a population of around 180 thousand customers. The known number of fairphones sold across all models so far. Now let's make assumptions. Let's suppose that there are 100 people who want headphone jacks and would absolutely buy a fairphone if they came with it, for each user that has advocated for headphone jacks in this thread. You wouldn't even break 1% of the total number of fairphone sales, just this year (130k).

Again, there's a difference between wanting something a lot. And actually making decisions based on what we say we want. Fairphone removed the headphone jack on a model that broke sales records for them. Fairphone 5 was heavily criticized for not having a headphone jack. And it is selling comfortably well within their expectations. So obviously the people who stopped buying Fairphones because of the headphone jack weren't that many actually.

[–] potustheplant@feddit.nl 1 points 4 hours ago (1 children)

But they won’t sacrifice AxB customers to satisfy B customers.

That's the kicker. Adding a headphone jack doesn't mean they have to sacrifice something. They can just do it without having to remove/reduce anything. If adding a jack was really that difficult, something like what you can see in this video wouldn't be possible.

You have to preeeety gullible to believe their reasons for not adding it. The only reason was that they wanted to sell their bluetooth earbuds, that's it.

[–] dustyData@lemmy.world 1 points 3 hours ago

Phone thickness is far from the only consideration. But Ok, you are right. There was space on the iPhone 7. That was also the first water resistant phone. Does this guy phone's is still IP67 compliant after all the surgery he made. And that was in 2016, when IP67 headphone jacks didn't exist. Now the phone standard is IP68. There were no IP68 compliant headphone jacks until recently, I think the ASUS Zenfone 12 is the first one.

I think companies won't bring the headphone jack (a shame, really). But the writing is in the wall, it went away, and phones still sold like hotcakes. While those with headphone jacks aren't being bought anywhere near the same volume. So the signal is very clear, the effort to add a headphone jack — however little it may be — is not financially worth it. It is a feature that doesn't drive sales. Period.