Selfhosted
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That’s a strange one to me. In my experience Jellyfin scans my libraries in about 1/10 the time Plex used to take on the same machine.
Yea, they were extremely vague about what the nature of their problem was, but they mentioned it was running on the same media library as their plex install. They insisted that it was because jellyfin was poorly designed and definitely not user error. Could have been a bunch of things, but it was almost certainly a config error. They said the server 'locked up' and all the other services became unresponsive any time jellyfin was scanning. They also did not like the way jf wrote metadata files to the media library volume. It was among their other complaints, such as 'i didn't like that you could reskin it' and 'it was too complicated to use for managing my book collection'.
sounded like a usergroup mapping issue to me but hard to say for sure. They said they weren't interested in troubleshooting it so, whatareyagonnado? They seem really invested in not liking it though.