this post was submitted on 19 May 2025
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[–] Trainguyrom@reddthat.com 4 points 18 hours ago (1 children)

Having handled RMA disputes in a previous job if FedEx shows a delivery exception we'd generally trust that it was FedEx's fuckup. Glad you could get it sorted one way or another but that really freaking sucks

[–] b34k@lemmy.world 4 points 17 hours ago (1 children)

Yeah these guys outsourced all their CS reps to India, so trying to get through to someone helpful was like talking to a brick wall.

At least now there’s 2 companies I know to never again use.

[–] MutilationWave@lemmy.dbzer0.com 2 points 10 hours ago* (last edited 10 hours ago)

You didn't do the needful. It's a really important part of the process.

Sorry, I'm not racist against Indians (in fact my partner on that job is Indian and I like him) but I got micromanaged in my last freelance job by Asheesh from AT&T and I hate that fucking guy. Sitting on his ass in Mumbai telling us to work faster on a 13 hour shift.