this post was submitted on 19 May 2025
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The only problem I have with FedEx is that they routinely bait and switch me with delivery dates. Something will ship on Wednesday. I'll check the tracking on Thursday and it will say that it's coming Tuesday. Cool. On Sunday, they'll email me and say the package is going to be delivered on Monday. Then Monday comes and goes and the package is never on the truck for delivery and then they'll say it's delayed and coming Tuesday. Like why are you making yourself look bad? Don't tell me it's coming a day early just to then fuck that up. You're going out of your way to piss me off at that point.
UPS on the other hand will just tell me a package is coming on Tuesday and low and behold, there it is on the delivery truck on Tuesday.
I've had recent problems with FedEx like this as well. Like 3 of the past 4 deliveries it says it's going to deliver maybe a day early, then just fucking sits in the depo in the city ALL DAY while still saying it's going to be delivered today, until it's the end of the day and it switches to tomorrow.
They claimed my package was delivered and it was nowhere to be found. I followed up and they just sent back the delivery confirmation. Said it was dropped off at a reception desk. My place didn't have a reception desk. Their CS went nowhere.
I ended up making a BBB complaint and whadooyaknow, I get a call from a supervisor at the local DC informing me that the package was actually delivered to a hotel two blocks away and they would retrieve it and redeliver it for me and apologizing for it taking so long. I had already gotten a reship from the vendor in the meantime. (Bonus, I ended up with twice the product)
It’s like the packages get to the last mile warehouse a day early, so the system says “it’s here, let’s send it a day early”. Then some idiot in either the warehouse or on the truck sees the package and says “oh this wasn’t scheduled to be delivered till tomorrow? Fuck that, it’s not going on the truck till tomorrow”
Happened so many times for me with FedEx now, I just disregard any updates they send.
FedEx is the worst of all. USPS is the best. At least where I've lived.
I was in an sketchy apartment years ago waiting for hours for a FedEx package that needed signed. I waited the whole time in the living room by the front door. Eventually I got frustrated and walked outside. The FedEx person had snuck up my creaky stairs and put that fucking sticker on my door instead of even bothering to bring up the package and knock.
It's not even that. It happens before it's even at the last warehouse. I know to disregard it but at the same time, if I have a phone coming from Google that I requested signature for delivery, I can't roll the dice. I'll move work from home days just to be annoyed again.