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Samsung Fridge (don't judge me, it came with the house).
I knew it was a "when" and not and "if" it would start having issues, and it finally showed its colors last month.
Front panel buttons either refused to work at all or would cycle through every option continuously and randomly.
Want water? Sorry, only crushed ice today. Want ice? Sorry, just water today. Oh, I actually did want water (starts dispensing). PSYCH! Now I'm going to shoot ice at you and splash water everywhere.
Was about to just toss the thing and get something dumber and more reliable, but decided to roll the dice with a replacement control board from ebay. Thankfully, that worked and I'm only out $80.
I used to really want an icemaker for convenience, because invariably I'd run into a mostly-empty ice cubes tray when I wanted ice cubes. Or I'd fill the ice cubes tray before it was empty, but then I'd partially-melt the ice cubes there and make them unusable until they refroze.
I didn't care that much about chilled water, because I can throw ice in it. But the ice cubes were a pain.
I even got a dedicated icemaker at one point, when I wanted softer ice to run a small shaved ice machine.
But...finally I figured out what I needed to do differently. Instead of freezing water in ice cube trays and taking the ice cubes directly out of the tray, just go stick a container in your freezer. Whenever you get ice cubes, if the ice cube tray is full and there's space, just dump it into the container and refill it. Now you have a big container of ice cubes that's always full. Just replicates what freezer-integrated ice cube makers do. Haven't had any issues since. Maybe this is obvious to some people, but it wasn't to me.
You can get little containers that will fit into the door shelves if you want to stick them there:
https://www.amazon.com/s?k=ice+cube+container
Oh, I absolutely love my ice maker. Didn't think I needed one until I replaced the fridge in my old house with one that had one. Now I can't live without one (except in the dead of winter when I clean it and just turn it off for ~2 months)
Dogs love chewing on ice cubes, especially in the summer. Between keeping bowls of ice cubes out for the dogs and me making margaritas and slushy cocktails all summer, I'd never be able to get by with ice trays.
Just as a warning
I don't know if it's an issue for dogs, or as much of an issue for them
I once chipped a tooth by chewing on ice. I liked chewing on ice too. Would sometimes put a little black pepper on it. The dentist told me to knock it off, not good for teeth.
That being said, at least the icemaker ice I had was softer, much easier to crush, probably would have been much less of an issue, so if you're giving 'em ice from one, maybe that avoids any potential issue.
Dogs chew on bones which are much harder, and other than potential for bone fragments/splinters, they're fine (such was my logic, anyway lol). But for good measure, I asked their vet a good while back, and was given the green light.
Are you sure someone wasn't pranking you? Cuz that's hilarious.
Lol, if only. It's not a "smart" fridge, but it does have a lot of, frankly, unnecessary electronics for what it does. Electronic components that, as any internet search for Samsung appliances will confirm, can and do go bad and are a pain to repair.