this post was submitted on 27 Apr 2025
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As the title says I’m looking for advice from people that have legal experience.

I bought a used car in November 2023 and from the start it had issues. Come February 2024 I can’t drive it anymore as I’m putting coolant in several times in a journey and after a couple of repairs it’s determined it needs a new head gasket. They refuse to pay for it at the finance company so I go to the Financial Ombudsman Service.

The FOS rules in my favour and orders them to refund and compensate me and remove the car from my drive.

I’ve had my refund but the car is still on my drive 4 weeks later and the finance company says they’re chasing Zuto to remove the vehicle.

Last week I sent a letter stating if not removed but X date then the rate would be £20 a day for storage. They didn’t respond.

I called again and told them I need this sorting as I will move the car to the street where it will likely be towed for no tax or insurance, but I don’t believe I am legally allowed to do this.

My question is what are my options, and will I be able to get the storage fee of £20 a day from them.

Thanks.

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[–] Jimmycakes@lemmy.world 9 points 19 hours ago (1 children)

Not the UK not a lawyer. Just post it on Facebook for free, be gone in under an hour

[–] dependencyinjection@discuss.tchncs.de 2 points 18 hours ago (1 children)

You wanna post it for me 😂.

[–] towerful@programming.dev 1 points 14 hours ago

I'd be careful with that if you don't properly notify them first.
They might decide to make your life hell by demanding the car back after you've given it away.