this post was submitted on 19 Nov 2024
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Yeah, been dealing with that a bunch lately too, I've started pushing them towards the documentation directly (though to be fair, sometimes that's ass or nearly nonexistent) with some success.
Tbh I often find chatbots good for edgecases which are not well-documented (or not documented at all) but hard too google because one of the (or a subset of the) keywords is just flooded with (ireelevant/) unrelated garbage.