this post was submitted on 09 Nov 2024
182 points (98.9% liked)

Asklemmy

43846 readers
647 users here now

A loosely moderated place to ask open-ended questions

Search asklemmy ๐Ÿ”

If your post meets the following criteria, it's welcome here!

  1. Open-ended question
  2. Not offensive: at this point, we do not have the bandwidth to moderate overtly political discussions. Assume best intent and be excellent to each other.
  3. Not regarding using or support for Lemmy: context, see the list of support communities and tools for finding communities below
  4. Not ad nauseam inducing: please make sure it is a question that would be new to most members
  5. An actual topic of discussion

Looking for support?

Looking for a community?

~Icon~ ~by~ ~@Double_A@discuss.tchncs.de~

founded 5 years ago
MODERATORS
you are viewing a single comment's thread
view the rest of the comments
[โ€“] smokebuddy@lemmy.today 34 points 3 days ago (1 children)

Someone at a no-paper, no-phones call centre I worked at had their buddy film them taking a call then they posted it to YouTube, both of them got fired when someone in management apparently saw it online.

[โ€“] inb4_FoundTheVegan@lemmy.world 13 points 3 days ago (1 children)

Was the call noteworthy in someway? Like a prank or something? Or was management just worried about some breach of privacy?

[โ€“] AlternateRoute@lemmy.ca 22 points 3 days ago (2 children)

If the call center handled sensitive info like banking info or credit cards etc the entire room would likely have compliance rules and zero tolerance.

Which is totally understandable and justifiable, even if there was no sensitive info on this particular call. Zero tolerance is the reasonable stance, not trying to criticize the firing. Just sorta curious why anyone would bother to record and post it in the first place. Like, wtf were they even thinking?

[โ€“] smokebuddy@lemmy.today 8 points 3 days ago* (last edited 3 days ago)

Exactly this. It was a very boring job, pretty much just filling out a form for people who couldn't /didn't want to do it themselves online... not sure what about it was worth sharing to begin with, would have been terrible content lol