this post was submitted on 27 Jul 2023
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An Ottawa Valley man says he's been left confused and frustrated after buying tickets for a Flair Airlines flight that didn't exist and having to fight for months to get a refund.

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[–] yads@lemmy.ca 7 points 1 year ago (2 children)

How does that even happen? Wtf flair?

Flair was the one who flew from Toronto to Saskatoon, realized it couldn't land because of construction (even tho they should have known) turned around and landed in Winnipeg. Kept everyone on the plane for 10 hrs, with no food and only water from the bathroom (not potable). Then flew everyone back to Toronto instead of their destination. RCMP had to be called in Winnipeg because people were pissed after 10 hrs.

[–] sik0fewl@kbin.social 2 points 1 year ago (1 children)

No kidding. Hopefully they are compensated for any extra costs. Flair should have been responsible for getting them to their destination.

[–] corsicanguppy@lemmy.ca 1 points 1 year ago

I think we're close to getting a (new?) rights document for air travellers. I think I heard this morning that we're in the "feedback from the plebes" stage, and I worry that airline people will be masquerading/paying to look like honest plebes and have their understandably biased opinion govern how flying looks to the rest of us.

So.

  1. rejoice that we have an opportunity
  2. if possible, make your logical needs known
  3. keep hammering any MLAs you do

Let's get this sensible again. Now that WJ has sunk to AC levels, we're stuck shopping for an Iceland or BA flight.