Lemmy.ca Support / Questions

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Support / Questions specific to lemmy.ca.

For support / questions related to the lemmy software itself, go to !lemmy_support@lemmy.ml

founded 3 years ago
MODERATORS
1
 
 

Hi Everyone!

We've setup a shared account to simplify the process of contacting an admin.

Rather than messaging several of us, you can now contact @admin@lemmy.ca and we'll all be notified.

A link to this user is also available in our main sidebar on the home page.

2
 
 

I'm setting up my own server, hosted by Elestio. 

The documentation says  "Administration First Steps: After you successfully installed Lemmy either manually with Docker or automatically with Ansible ..."

Which of these apply to me? I didn't do either of those things.

3
 
 

The profile pages could not be found for the two current moderators, could they be deleted accounts?

If that's the case I could volunteer in managing the community. As I'm really interested in the topic of proportional representation.

4
 
 

Am I the only one that gets this? I tried uploading a video but can't seem to regardless of file size. Toggling between sections makes no difference. Also unrelated but having so many different sections of lemmy makes it difficult to know where to post. I just found out posting this that I need to be subscribed to the lemmy.ca support / questions in order to post here.

5
 
 

This number is getting pretty big. What is this, like, XP or something? Can I level up? Is it bad? Does anything happen if it gets too big?

6
 
 

Anyone else getting logged out periodically in the web UI?

I've tried tossing my browser's cookies and site data, without any effect. I'll stay logged in for a bit, then will get asked to log in again.

7
 
 

I was trying to create a community with id=til_about_computer_science name=TIL about Computer Science

However, everytime I click "Create", there was no response.

The console log says

POST https://lemmy.ca/api/v3/community Status 400 VersionHTTP/3 Transferred820 B (28 B size) Referrer Policysame-origin Request PriorityHighest DNS ResolutionDNS over HTTPS

Response rate_limit_error

Do I just need to wait for a while?

Besides, there was no UI on the webpage telling me what was wrong

8
 
 

I'm pretty sure I used to get emails when I received a notification, but that hasn't been happening for a while now. I do have the "Send Notifications to Email" checked in my settings and I have verified that my email address is set correctly.

Are email notifications working for others? Can anyone suggest things I should change to get them working?

9
10
 
 

Hello, not sure if this is specific to Lemmy.ca, my account, me, or something else, but I'm posting anyway. The following is happening on my laptop (LMDE6) using Firefox (128.0/64) while logged into Lemmy.ca.

  • Clicking next while logged into Lemmy.ca on either Local or All view times out after the first page (screenies below).
  • When on Subscribed view the next button works and new pages load.
  • If logged out, the next button in Local and All views work to load a new page.
  • Clearing browser and session data, and using a container tab hasn't made a difference.
  • Tried above on two other computers: another LMDE6 with firefox, and a Windows 10 with Chrome (latest) with the same results.
  • The problem doesn't happen on two other lemmy 0.95 instances that I have accounts on (lemmy.dbzer0.com, and literature.cafe) in the same browser, using the same Lemmy settings (default, but dark mode) apart from my subscriptions and blocks.

  • click next

  • it sits here thinking for a while

  • then times out.
11
 
 

Is the image proxy broken?

Posted this image: https://media3.giphy.com/media/IALvmllYJJD1AhPFrs/giphy.gif?cid=6c09b952jiyrc08mier5pma36v56jao6q185y18tlb6qzv4y&ep=v1_internal_gif_by_id&rid=giphy.gif&ct=g

In this post: https://lemmy.ca/post/25242756/10442736

I get a small box saying "Print pretty" from the comment link in Connect, gif wont load in the comment itself.

When I open the link externally in Firefox I get:

Is anyone else experiencing this? Or am I doing something wrong? Thank you!

12
 
 

Mlmym has updated again and fixed some compatibility issues with the latest Lemmy version. It would be great if old.lemmy.ca would update

13
 
 

Why am I seeing a post about Microsoft from 9 days ago pinned as an announcement at the top of /all ?

14
7
submitted 4 months ago* (last edited 4 months ago) by LimpRimble@lemmy.ca to c/lemmy_ca_support@lemmy.ca
 
 

Not a high priority because I can still do what I need to. Might be related to the latest upgrade.

  1. When I go to reports in a /c that I mod, "Unread" gives me an unending wait, hourglass, spinny thing that doesn't time out. "All" seems to work fine so I'm not stuck.

  2. When I click on a user's name I get an error page:

Error 1033 Ray ID: 8935e13f1e7c6064 • 2024-06-13 23:32:26 UTC Argo Tunnel error

What happened?
You've requested a page on a website (lemmy.ca) that is on the Cloudflare network. The host (lemmy.ca) is configured as an Argo Tunnel, and Cloudflare is currently unable to resolve it.

Edit:

  1. I haven't been able to cross-post since the upgrade - the page comes up like it's ready to cross-post, but if I touch anything like "Select community" for example, all the fields clear and I'm left with an empty "Create a post" page.
15
 
 

I've noticed recently that as I'm paging through lemmy in firefox if a video is posted it will start auto-playing with the volume maxed. I don't mind it autoplaying before I get there but it's very annoying to have a page load and suddenly getting blasted with unexpected sound.

an example post that does this: https://lemmy.ca/post/22495123

16
 
 

Hello,

Sorry, I should've posted this here instead of the main community.

I noticed that I cannot see some posts or comments from this account on this instance. Some of which are my own posts/comments. These are not posts/comments that have been removed nor does it have to do with bans or blocks.

My own posts/comments for which I receive replies, I will see them in the “messages” section and will be able to access them from there. The posts in communities will be displayed, but comments will show as unable to view

If I log in using an account form another instance, like sh.itjust.works for example. I can see all the missing posts and comments normally.

Here’s an example of a post that I made in the Montreal community. I doesn’t appear when using my lemmy.ca account, but will appear when using my sh.itjust.works account.

Community: !montreal@lemmy.ca

Post: REV Saint-Denis | Une entrave dans une portion névralgique indigne les cyclistes

And I noticed I can't even see my own post in my own community !bieres_quebec@lemmy.ca

Is there a problem with this instance?

17
 
 

I sent a feature request to https://github.com/rystaf/mlmym and it was added in one of the recent versions. Have been waiting a while to see if it would be updated automatically or by an admin, but it hasn't happened yet. So here is my request for it to be updated.

18
 
 

If you look at the communities tab and sort by new, more communities there have 0 posts than have more than 10 posts. It seems like people are just making communities for the sake of having something to control, without any interest of actually contributing. Often times the communities are opposing, so it's not as if the mod actually has knowledge or an interest in all 6 sides.

Is there any discussion behind the scenes on a way to curb this. or is this not a concern at this time because lemmy is still small?

19
-6
submitted 6 months ago* (last edited 6 months ago) by marathon@lemmy.ca to c/lemmy_ca_support@lemmy.ca
 
 

I'm the original mod and creator of this 'sub lemmy' https://lemmy.ca/c/leaf_nation. The other mod requested approval from Lemmy.ca admins to take over the account in the past. However, he hasn't been active for at least 3 months in this instance, and he/she even added a bot to the account. I'm applying to have him removed as mod and additionally the bot. I'm here to stay. Would you please consent to this? Thank-you.

20
 
 

I do not understand why my posts aren't showing up. Does 'admin' maybe have some idea? Thank-you and have a great weekend, everyone. Looks like rain through to the 1st of next week. (sigh)

21
 
 

A few hours ago I received a PM from someone and I replied. I clicked edit but chose not to change anything so I clicked save and my entire message was deleted! Fortunately the message wasn't very long so I didn't have to type much but still.

22
 
 

Hello lemmy.ca I did register in your instance, but I did type my email wrong. Is there any chance to be fixed? Because I want to have the same username.

23
 
 

Hi. Just looking at what lemmy.ca sends my server:

From nginx log:

your.ip.address - - [20/Feb/2024:03:48:47 +0000] "POST /inbox HTTP/1.1" 200 0 "-" "Lemmy/0.19.3; +https://lemmy.ca"               
your.ip.address - - [20/Feb/2024:03:48:49 +0000] "POST /inbox HTTP/1.1" 400 0 "-" "Lemmy/0.19.3; +https://lemmy.ca"         
your.ip.address - - [20/Feb/2024:03:48:57 +0000] "POST /inbox HTTP/1.1" 400 0 "-" "Lemmy/0.19.3; +https://lemmy.ca"              

Dumping the JSONs reveals 3 duplicate files, all containing:

"id": "https://lemmy.ca/activities/create/0968bf93-ac05-4178-bf3f-28cdc65fc338"
"actor": "https://lemmy.ca/u/HairyOldCoot"
"object": {
  "id": "https://lemmy.ca/comment/7454502"            
  "content": "That was an episode of Sliders."
  "published": "2024-02-20T03:48:45.810068Z"

These are 3 Creates, not 1 Create and 2 Updates or anything. I've chosen a comment 'cos that's public info, but it's the same for all other activity too (Votes, Deletes, etc).

lemmy.ca isn't alone in this. endlesstalk.org sends everything twice (info posted here), as does lemmy.sdf.org and mander.xyz, but lemmy.ca is the only one I've seen send stuff 3 times. Other instances (e.g. aussie.zone, feddit.nl, lemm.ee, lemmings.world, lemmy.world, programming.dev, reddthat.com, sh.itjust.works, slrpnk.net) don't, but there's nothing obvious like lemmy version numbers to indicate the difference.

Whilst I'd prefer you didn't send me stuff 3 times, I'm mostly mentioning it because I doubt it's good for your own resources to send every activity by every lemmy.ca user out multiple times. Also, the OPs of my community are from Mastodon, so I imagine you're sending them the same message 3 times too ...

24
 
 

Got 'invalid login' when viewing my profile after the lemmy update, logged out, re-setup 2fa using a browser and now Jerboa crashes when pressing the 'login' button after entering my details.

Disabled 2fa and still the same results.

Consistently crashing in the same spot every time I try.

Switched to Boost for this post.

25
 
 

It started yesterday. Immediately after posting, some account started commenting nonsense and the same images repeatedly, so I banned it. Today the same thing is happening, but it's a different account. Anyone else have this happen?

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