It might be that they use VPN to access SSH. You can try to telnet to the server port 22 and see if you get to the prompt which indicates port is open. If telnet hangs for a minute and then complains about timeout on connection attempt then you probably need to find who's responsible for VPN and try to get one.
It might be that they use VPN to access SSH. You can try to telnet to the server port 22 and see if you get to the prompt which indicates port is open. If telnet hangs for a minute and then complains about timeout on connection attempt then you probably need to find who's responsible for VPN and try to get one.