Let me answer to this properly:
- We have interest in Open source in general, not only Fediverse even if we also support Mastodon, Friendica, PeerTube, Gitea and also soon KBIN and Pixelfed
- We contribute in code to some projects, and we also give back part of our revenues to open source authors partnering with us
- There is NO lock-in, at any time customers can download a full backup and run their stack anywhere else
- We (human support team) have no access to customers servers unless customers give us the permission and share access with us for investigation
Hey brave anonymous
ad1) We are not related to Reddit in anyway, we are open source lovers, no lock in, we want to create an ecosystem for open source authors ... not another AWS ...
ad2) Of course we do! Why do you always guess the worst?
ad3) Potentially? what do you mean? https://docs.elest.io/books/backups/page/overview We have several ways of doing and downloading full backups including the data and the software stack to be run anywhere else ....
Finally, all backups are encrypted, so not sure about NSA or anything else ...
Question for you: are you taking your pills as prescribed by your doctor? :)