Amazing tech but absolutely shit customer service.
this post was submitted on 11 May 2024
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Like everything by musk.
Can't have bad customer service if you don't offer ANY customer service
"The best customer service is no customer service."
The [your username] of customer service
who would have thought that any disruption to one of the most corrupt and stagnant industries would lead to success
Tom Mueller did, apparently: https://twitter.com/lrocket/status/1789021514198905289
Some of us working on StarLink 6-8 years ago had spreadsheets with basic cost assumptions of launch, sats and ground terminals, as well as revenue projections. The general consensus was, wow, the ROI is really quick, lets build and launch as many of these as fast as we can
Whoever wrote this headline has never had their mind blown
HughesNet set my expectations, StarLink blew my mind. Props to SpaceX for drastically exceeding my expectations over the past few years.
This is the best summary I could come up with:
According to the research firm Quilty Space, SpaceX's Starlink satellite Internet business is now profitable.
During a webinar on Thursday, analysts from the firm outlined the reasons why they think SpaceX has been able to achieve a positive cash flow in its space Internet business just five years after the first batch of 60 satellites were launched.
The co-founder of the firm, Chris Quilty, said the rapidity of Starlink's rise surprised a lot of people, including himself.
Both SpaceX and another company, OneWeb, announced plans to build satellite megaconstellations in 2015 to deliver broadband Internet from low-Earth orbit.
This value indicates how well a company is managing its day-to-day operations and stands for earnings before interest, taxes, depreciation, and amortization.
These figures, it should be noted, do not include SpaceX's Starshield business, which is building custom satellites for the US military for observation purposes and will likely leverage its Starlink technology.
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