this post was submitted on 10 Apr 2024
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[–] Daxtron2@startrek.website 152 points 7 months ago (2 children)

Oh sorry we're going to have to triple your rates. What? No not for anyone else just you. Nothing to do with your feedback though, we value that!

[–] Trekman10@sh.itjust.works 39 points 7 months ago (6 children)

depending on jurisdiction they can't just arbitrarily raise rates

[–] sudo@lemmy.today 81 points 7 months ago (2 children)

Which is to say

depending on jurisdiction they can just arbitrarily raise rates

[–] Rubanski@lemm.ee 26 points 7 months ago

Random guesses include Alabama and Arkansas

[–] Nikls94@lemmy.world 12 points 7 months ago (1 children)

Companies are allowed to do anything unless jurisdiction says otherwise.

[–] DragonTypeWyvern 12 points 7 months ago

Companies can do anything they don't get actually punished for.

[–] Maven@lemmy.world 39 points 7 months ago

It's unfortunate that you have to add "depending on jurisdiction"

[–] Viking_Hippie@lemmy.world 24 points 7 months ago (1 children)

They're not allowed to but they definitely can. They'll probably get away with it unpunished too, the American "justice" system being what it is..

[–] my_hat_stinks@programming.dev 31 points 7 months ago (1 children)

It's not just the US. I had issues with my supplier a couple of years ago where they randomly changed the supply address of my account then opened additional accounts in my name without informing me or asking for consent, and after I called them to sort their shit they added a random over 2 grand charge to my account and expected me to pay my neighbour's bill for some reason. I ended up with around 15 calls to them where every time they claimed to be confused how that could have happened and promised an immediate fix which never materialised.

When I was finally able to raise a complaint with the ombudsman the supplier didn't even bother to respond. For all that blatant fraud they got a slap on the wrist. Their only penalty was that they had to credit a tiny amount to my account (I think it was ~£100) and remove the other fraudulent charges and accounts.

The worst part is I know for a fact they're pulling that shit with people unable or unwilling to fight back. I dread to think how much of their profit is from just straight-up scamming people.

[–] Viking_Hippie@lemmy.world 15 points 7 months ago

Holy shit, that's fucking heinous! 🤬

I'm so sorry you and others have to go through such bullshit!

[–] Daxtron2@startrek.website 11 points 7 months ago
[–] Naz@sh.itjust.works 8 points 7 months ago

Oh they can't, but they can begin charging double or triple for the "gas delivery" portion of the bill, which is seperate from "gas supply."

You know. Because maintenance. Of pipes laid in the ground 40 years ago.

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[–] Ithral@lemmy.blahaj.zone 71 points 7 months ago (1 children)

Would be nice if we could unfuck the US, also if we could take a bit of money from the military to get heat pumps and induction stoves, and just skip the gas

[–] AngryCommieKender@lemmy.world 5 points 7 months ago* (last edited 7 months ago) (4 children)

I agree on the gas for health reasons.

I really want an outdoor wok burner, because my induction stove just doesn't get hot enough. I'm used to working with a professional stove that will go up to 700° F. The induction stove won't get my wok above 500° F.

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[–] kindenough@kbin.social 27 points 7 months ago (32 children)

It is what it was, before the whole privitization thing

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[–] melpomenesclevage@lemm.ee 26 points 7 months ago (1 children)

The correct answer to #2 is

'Make it easier to tap the lines safely and steal gas without putting anyone at risk, then die in the revolution.'

[–] DragonTypeWyvern 14 points 7 months ago (1 children)

Look, I get it, but maybe don't give a warning?

[–] melpomenesclevage@lemm.ee 9 points 7 months ago

Wow, maybe some of us think honesty is important, and they were kind enough to ask.

[–] buzz86us@lemmy.world 22 points 7 months ago

But that's communism 🤣

[–] Rivalarrival@lemmy.today 14 points 7 months ago (5 children)

Ohio separates distribution from supply. You can't select the distributor who connects your home to the gas mains, but you can choose from dozens of suppliers who put gas into those mains.

We do the same with electricity.

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[–] jenny_ball@lemmy.world 13 points 7 months ago

municipal utilities are not much better either unfortunately

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