this post was submitted on 06 Apr 2024
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Hi,

I am setting up archlinux on a zenbook pro duo UX582L, everything has been setup and is functional, minus audio.

I am running plasma 6, the latest kernel, and have tried about everything I can find online to get this working.

things I've tried:

Pulseaudio

Pipewire

https://www.reddit.com/r/ASUS/comments/o1k04p/ubuntu_linux_on_ux582_zenbook_duo/

everything relevant at https://wiki.archlinux.org/title/PulseAudio/Troubleshooting

https://www.linux.org/threads/no-sound-on-asus-zenbook-oled-ux3402za.45822/

https://github.com/thor2002ro/asus_zenbook_ux3402za

The speakers are un-muted. They show properly in the volume mixer both in plasma GUI and alsamixer UI, when adjusting audio through the plasma GUI it shows the test tone is being played through the speakers but nothing is played.

any help is appreciated. Thanks-

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[–] MsFlammkuchen@lemmy.blahaj.zone 3 points 7 months ago (2 children)

When looking at the ASUS list on the Archwiki, your specific model is not listed but a few other zenbooks have problems with the sound. It could help to turn off fast boot in UEFI if you're dual booting and take a look at alsamixer: https://forums.linuxmint.com/viewtopic.php?t=91453

[–] Admetus@sopuli.xyz 3 points 7 months ago* (last edited 7 months ago)

I've found UEFI didn't work with certain distros before so I'm not surprised to hear it being a problem as usual. This was with my Acer laptop, ended up using legacy

[–] Cthulhus_Cuck@lemmy.world 2 points 7 months ago (2 children)

Pretty sure my fast boot is off but I'll double check, also not dual booted. Have already tried alsamixer and everything was unmuted and test tones still do not play. I assuming I'm SOL because it does seem to be an Asus issue but will double tap on the uefi fast boot, thanks

[–] MsFlammkuchen@lemmy.blahaj.zone 2 points 7 months ago (1 children)

Do you have more than one sound card? Press F6 in alsamixer. I've had problems with that before. Although it's likely not the issue.

[–] Cthulhus_Cuck@lemmy.world 1 points 7 months ago

Ya already checked that, the gpu has a separate card that is for the HDMI port, and I have ensured its not set as default, and the card with the speakers is the default

[–] Cthulhus_Cuck@lemmy.world 1 points 7 months ago

Ya fast boot is not on unfortunately, so not that

[–] Ashiette@lemmy.world 2 points 7 months ago (1 children)

If it works properly when testing then it's not a driver issue. My question might seem idiotic, but have you tried setting your speaker as default ?

[–] Cthulhus_Cuck@lemmy.world 1 points 7 months ago (1 children)

It doesn't actually play when testing, just shows the bouncing audio levels but plays nothing. It is set to default both through Gui and alsa

[–] whostosay@lemmy.world 2 points 7 months ago (1 children)

Did you ever figure this out homie? Have an Asus mobo and I'm just about pulling my fucking hair out

[–] Cthulhus_Cuck@lemmy.world 1 points 7 months ago (1 children)

As of yet not luck, I feel like I've scoured everything I cam find online so it might be down to fixing it myself at this rate. It's essentially a runescape on the couch laptop though so we'll see when I get around to that

[–] whostosay@lemmy.world 2 points 7 months ago* (last edited 7 months ago) (1 children)

Fair enough, I may just say fuck it and throw a separate Debian partition on here. My shit is only playing audio via HDMI/do and doesn't even populate the others, I can switch some things around to where it's showing connections, presumably for all of the audio ports on the mobo and front panel, but I'm not getting anything through to them. It displays the volume output just like you've described but nothing comes through.

[–] Cthulhus_Cuck@lemmy.world 1 points 7 months ago

Ya I don't even get HDMI audio through my gpu interface on it idk. Let me know if debian helps though!