this post was submitted on 10 Mar 2024
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I've been having some issues with my network card on my new Minisforum UM690S. The issue is related to both WiFi and Bluetooth, but seeing as I have now a cabled connection for internet (and it will stay that way), I am really just in need of solving this for the Bluetooth-issue. I've been trying to figure out how to solve this using iwconfig and hciconfig, but so far I am coming up empty with a concrete solution.

The problem: The Bluetooth signal strength seems to be very poor. The computer is in a cupboard under my TV, with a wooden panel blocking the line of sight (this will need to stay closed). I use a Bluetooth keyboard with mousepad, and otherwise I connect game controllers when I want to play games. If I am close enough to the machine, especially the controllers work just fine while the keyboard is a bit wonky, but when I am in my couch (about 3 m / 10 ft away), the keyboard stops working and the game controllers are behaving mad. There will be many lines in dmesg reporting from the controller that says something like "compensating for 27 dropped IMU reports". This is a big problem for me, because the computer's main function is as an entertainment station where I will spend 99% of my time using the computer in the couch.

The keyboard has been used with no problems with a previous computer at the same distance, never had any issues with it then. I also had a similar issue with my WiFi - when the computer was temporarily placed in a room further from my WiFi hotspot, the dl/ul speeds were extremely slow. Moving the computer much closer to the hotspot fixed this issue.

I suspect the root of the issue is the low transmitting power, which for WiFi is reported to be 3 dBm (output from iwconfig). My laptop outputs 22 dBm, and the previous computer would output the same (if not 20 dBm). I don't understand the output that hciconfig inqtpl yields, but the number following "TX bytes" is significantly lower than on my laptop. I think I need to change this, but I am not entirely sure how and to what, and if it is even a good idea to mess around with this.

Some relevant (?) output: Let me know if there are other output that can be helpful in diagnosing / fixing the problem.

$ inxi -Fxpmrz
...
Network:  
    Device-2: MEDIATEK MT7921 802.11ax PCI Express Wireless Network Adapter.
        driver: mt7921e v: kernel bus-ID: 03:00.0
...
Bluetooth:
    Device-1: MediaTek Wireless_Device type: USB driver: btusb v: 0.8
        bus-ID: 5-3:2
    Report: hciconfig ID: hci0 rfk-id: 0 state: up address: <filter>
        bt-v: 3.0 lmp-v: 5.2
$ hciconfig inqtpl
hci0:        Type: Primary    Bus: USB
             BD Address: XX:XX:XX:XX:XX:XX    ACL MTU: 1021:6    SCO MTU:  240:8
             UP RUNNING PSCAN
             RX bytes:12353226  acl:217808  sco:0  events:496   errors:0
             TX bytes:10815  acl:145   sco:0    commands:193  errors.0
$ iwconfig
wlan0            IEEE 802.11   ESSID:"MyNetwork"
                 Mode:Managed    Frequency: 5.5 GHz   Access Point: XX:XX:XX:XX:XX:XX
                 Bit Rate=780 Mb/s   Tx-Power=3 dBm
                 Retry short limit:7    RTS thr:off      Fragment thr:off 
                 Power Management:off
                 Link Quality=70/70    Signal level=-32 dBm
                 Rx invalid nwid:0   Rx invalid crypt:0    Rx invalid frag:0
                 Tx excessive retries:0     Invalid misc:0       Missed beacon:0
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[–] cyborganism@lemmy.ca 5 points 8 months ago (1 children)

Get a USB cable that can extend outside your cupboard and plug in a USB Bluetooth adapter.

[–] cyberwolfie@lemmy.ml 1 points 8 months ago* (last edited 8 months ago) (1 children)

I'd like to keep it neat without anything sticking out and being visible from the cupboard. None of these devices had any issue with my previous computer that was placed in the exact same manner, so I imagine it must be possible to get it working here. But could it be that the network card is simply trash and can't output any stronger? In that case the same kind of USB BT adapter could simply be placed in the cupboard. I think that would be an acceptable backup solution if I can't resolve it with existing hardware.

EDIT: I should add, keeping the door open does not improve anything. The cupboard is wooden.

[–] cyborganism@lemmy.ca 1 points 8 months ago (1 children)

Well it was a quick and dirty solution that would've been easier to implement.

What kind of computer is it?

I have a OG Surface Pro tablet and the Bluetooth and WiFi will often fail because they're too close to each other and causes some kind of interference or something. Maybe there's something causing interference in your case? Wireless phones? Something else that uses a frequency in the same range?

[–] cyberwolfie@lemmy.ml 1 points 8 months ago

It's a Minisforum UM690S. Currently I've turned off WiFi, and there are no other devices nearby with Bluetooth turned on. I have a laptop and phone nearby that are on WiFi.

I just tried to have a gaming session a bit closer to where I would typically sit. It would sometimes work flawlessly for a long time, but then it would enter a period of lag and missed button presses. I can't think of whether there would've been anything that started interfering at the times it started lagging. The keyboard can be pretty unresponsive very close to the computer as well. This keyboard has worked perfectly with another mini-PC at my desired distance that this computer meant to replace.

[–] db2@lemmy.world 3 points 8 months ago* (last edited 8 months ago) (1 children)

Probably internal antennas too.

The easiest solution is to just use a USB Bluetooth dongle and not using the built in one. You can get one that's Bluetooth and Wi-Fi together solving both issues.

[–] cyberwolfie@lemmy.ml 1 points 8 months ago (1 children)

Are there any types you could recommend? I managed to dig up one among some older stuff (my guess is that it is maybe 5-7 years old), but it performed significantly worse. It is a small dongle (like a USB Receiver) and I am sure it was quite cheap.

[–] db2@lemmy.world 1 points 8 months ago (1 children)

I wonder if you're not getting 2.4ghz interference from something. If you have an android phone go to fdroid and install "Wi-FiAnalyzer".

Does the Wi-Fi work right on 5ghz?

[–] cyberwolfie@lemmy.ml 1 points 8 months ago (1 children)

Hm, yeah, I am connected on 5 GHz on all my devices and it is working fine. My main VLAN runs a combination of 2.4+5 GHz.

I have some light bulbs that use Zigbee which would be the only other things running on 2.4 GHz in my home. Could it be a source of congestion, and if so, why did this not happen with the previous computer?

I checked out WiFi Analyzer. What exactly would I be looking for here?

[–] db2@lemmy.world 1 points 8 months ago

Which channels are clearer, etc. It's not my app so I'm not an expert with it, sorry. I just know you can get lots of data with it.. maybe too much. It might help to identify if there's a device that's transmitting with way too much power and messing up other things, especially if those other things (your little computer) aren't able to work around it for some reason.

Microwaves make 2.4ghz interference if they leak also, but you probably don't have one running all the time.