this post was submitted on 09 Feb 2024
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Key Points:

  • Apple opposed a right-to-repair bill in Oregon, despite previously supporting a weaker one in California.
  • The key difference is Oregon's restriction on "parts pairing," which locks repairs to Apple or authorized shops.
  • Apple argues this protects security and privacy, but critics say it creates a repair monopoly and e-waste.
  • Apple claims their system eases repair and maintain data security, while Google doesn't have such a requirement
  • Apple refused suggestions to revise the bill
  • Cybersecurity experts argue parts pairing is unnecessary for security and hinders sustainable repair.
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[–] bappity@lemmy.world 135 points 9 months ago

no suprise here. it's apple. they made a $3500 device that has been bricking itself and charging people $100 to fix it because it's completely proprietary

[–] Cheems@lemmy.world 77 points 9 months ago (1 children)

Obviously people should be able to repair their own devices.

Pumps millions into actively preventing that exact thing

[–] SitD@feddit.de 38 points 9 months ago (1 children)

Pumps more millions into a cringe advertising campaign with some mother earth bullshit or so. Yeah sure we love her but let's force more ewaste down her throat. 😂

[–] the_post_of_tom_joad@sh.itjust.works 22 points 9 months ago (1 children)

Yeah they supported weak protections that they could game. They are lobbying against legislation they can not.

[–] the_q@lemmy.world 66 points 9 months ago (3 children)

It's crazy that Apple is lauded as having amazing designers and engineers, but they can't make easily repairable devices. It's almost like that's the point...

[–] maniclucky@lemmy.world 19 points 9 months ago* (last edited 9 months ago) (1 children)

Ooooh. I have a story for this.

I was a student at Purdue and one of the freshmen "engineering hype" lectures had people from industry come say why they're so cool, etc. Now, this was specifically an electrical and computer engineering course, not the whole engineering school. These are the people who tore apart their various electronics for fun and made cool stuff using parts from RadioShack (RIP).

Apple came to one. First red flag: she started with "don't tell anyone we were here". Weird, but whatever. She proceeded with her spiel and, after however long, got to the Q&A bit. Someone raised their hand and asked this: "why does Apple solder RAM into their devices". This woman said, and I quote, "It is the position of Apple that the consumer has no right to change the product after it has been sold". With a straight fucking face. Jaws dropped. There was a solid 10 seconds of silence while all these nerds (I include myself here) processed such a blatant anti-consumer (and anti-us if we're being honest) statement. This was in 2010 (+/- 1 year).

She finished up and left a few minutes later. No doubt some of my classmates went on to work for them, but it set my passionate hatred for Apple in stone right there. Don't care how nice their devices are, even if my husband uses his apple devices all the time (the walled garden works well for his needs), I will never purchase an Apple product for myself.

[–] highfiveconnoisseur@lemmy.world 11 points 9 months ago (1 children)

Can't vs won't. I have no doubt that they could do it, but apple didn't get to be one of the most powerful companies in the world by doing the thing that is cheaper for the user.

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[–] test113@lemmy.world 7 points 9 months ago

They have, but they are not in charge. Apple's goal is to make money; everything else comes as an afterthought.

[–] NocturnalMorning@lemmy.world 56 points 9 months ago (2 children)

Apple just wants to sell you more shit. If they'd just admit it, I'd at least respect their honesty. As it is they're just flip flopping.

[–] bobs_monkey@lemm.ee 49 points 9 months ago* (last edited 9 months ago) (10 children)

Apple just wants to sell you more shit.

Bingo. I just set up a dual monitor and dock setup for my laptop in our home office. It dawned on me that my wife could get some use out of it, so I plugged it in. Come to find out, her MacBook Pro only supports a single external monitor. To do two external monitors, she'd have to upgrade to an entirely different and obviously more expensive MacBook. Dafuq? My almost 15 year old Sony laptop can do that ffs. Fucking boners.

I know there are software hacks I can do to enable the functionality, but that's asinine for a $1700 laptop. Guaranteed if I dual booted Linux on it the problem would magically disappear.

[–] EddyBot@lemmy.world 5 points 9 months ago (1 children)

Guaranteed if I dual booted Linux on it the problem would magically disappear.

unfortunately not since its a hardware limitation
probably a cruft from the iPhone/iPad era since the first ARM desktop chips from Apple are basically beefed up phone chips which don't need more than one external monitor

anyway it is pretty stupid to ship a laptop with that limitation in this century

[–] bobs_monkey@lemm.ee 3 points 9 months ago

While I haven't tried, there are software circumventions on osx that bypass that limitation, so I can all but guarantee it would likely be a non-issue on any given Linux distro

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[–] ozymandias117@lemmy.world 10 points 9 months ago

They haven’t yet supported right to repair for their own devices, so there’s very little flip flopping

[–] whoelectroplateuntil@sh.itjust.works 48 points 9 months ago (4 children)

Right to repair also has an environmental angle. Consider which one uses more resources and likely produces more pollution:

  • The RAM in your laptop dies, you take it to a repair shop, they swap out the dead RAM. Dead RAM goes in the bin, laptop has years of life left in it
  • The RAM in your Macbook dies, the RAM is soldered to the board, you throw the whole thing away and buy a new one, and when a single component in the new Macbook dies, lather, rinse, repeat

Considering how much extra e-waste is generated when people can't repair things, there's really no way to buy Apple and call yourself an environmentalist.

[–] BreakDecks@lemmy.ml 16 points 9 months ago

Oh, you're a sustainable Apple user? Show me your reflow oven.

[–] bruhduh@lemmy.world 2 points 9 months ago

Mother earth advertising beg to differ /s

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[–] NuXCOM_90Percent@lemmy.zip 42 points 9 months ago

apple's "support" was basically malicious compliance.

The only way to get new parts involved sending in the damaged ones, which still screws over any third party business because they can't have spare parts on hand for fast repairs. And the pricing basically meant you were saving like ten bucks in exchange for potentially fucking up and destroying your hardware. As opposed to using the repair program at the apple store.

[–] RememberTheApollo_@lemmy.world 37 points 9 months ago

They hoped you'd forget about all that .

[–] smileyhead@discuss.tchncs.de 31 points 9 months ago (1 children)

If parts pairing is nessesary, then just publish the tool used for pairing?

[–] EdibleFriend@lemmy.world 41 points 9 months ago

-Apple's official statement.

[–] TheAlbacor@lemmy.world 21 points 9 months ago (4 children)

Of course they want you to use their shops. That way they can charge whatever price they want.

It's the same reason McDonald's ice cream machines are always down.

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[–] tabular@lemmy.world 18 points 9 months ago

"safety, security, safety, security"

No, you mean "money, money for us".

[–] Oha@lemmy.ohaa.xyz 13 points 9 months ago (1 children)
[–] themurphy@lemmy.world 11 points 9 months ago

Fortunately, they are forced to do it in EU.

[–] Fedizen@lemmy.world 8 points 9 months ago

Will this fix the HP printer problem?

[–] LazaroFilm@lemmy.world 5 points 9 months ago

Make parts pairing a free procedure by law with minimum required process and anyone can request it. Now Apple gets to keep their “security” bs argument and repairs can be done by anyone and paired by Apple for free.

[–] ironsoap@lemmy.one 4 points 9 months ago

Anyone have the unwalled content?

[–] Infinity187@lemm.ee 2 points 9 months ago

Sounds like the GQP and the latest bill.

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