It's just a salesman. Get the CEO to say it.
Right to Repair
Whether it be electronics, automobiles or medical equipment, the manufacturers should not be able to horde “oem” parts, render your stuff useless if you repair it with aftermarket parts, or hide schematics of their products.
Summary video by Marques Brownlee
Great channel covering and advocating right to repair, Lewis Rossman
I'm sure they do behind closed doors, but they're much more careful about recording devices.
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Thank you!
Duh
Sounds similar to what MS did to DR DOS
Their made Windows crash on purpose if it was on top of DR DOS instead of MS DOS. https://en.m.wikipedia.org/wiki/AARD_code
Those were the good ol' days when you could really hate on Microsoft. Fond memories!