this post was submitted on 28 Jan 2024
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At first it sounds like a typical case of bad behavior aboard airplanes.

The Mexico City International Airport acknowledged in a statement Friday that a man had opened an emergency exit and walked out on a wing of a plane that was parked and waiting for takeoff Thursday.

The airport said the man had been turned over to police.

But dozens of fellow passengers signed a written copy of a statement saying the airline made them wait for four hours without ventilation or water while the flight was delayed. According to photos of the statement posted online, fellow passengers said he acted “to protect everyone, with the support of everyone.”

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[–] rockSlayer@lemmy.world 182 points 9 months ago (3 children)

I think this framing is extremely disingenuous in the title. It's the same kind of bullshit that resulted in the misframing of the McDonald's hot coffee suit.

[–] candybrie@lemmy.world 85 points 9 months ago

I think the second sentence makes it not. If the guy didn't have a really good reason for doing so, the other people on the plane wouldn't have supported his actions. It's clickbaity. But the title to me makes it sound like the guy might be a hero.

[–] oDDmON@lemmy.world 21 points 9 months ago

An excellent documentary by the same name, Hot Coffee, is out there and well worth the watch.

[–] JoBo@feddit.uk 2 points 9 months ago

It's framed perfectly. Did you just not bother to read all of it or something?

[–] Furbag@lemmy.world 140 points 9 months ago (5 children)

I'll never ever understand why they do not simply let the passengers deboard the aircraft, nor why consumers put up with this kind of shoddy treatment. The terminal is right there. Let the people wait out whatever bad weather or maintenance issue the airline is having in the comfort of the terminal.

To demand anything less is simply a failure in logistics. The customer should never have to sit on a plane for any longer than an hour without it taking off once boarding is complete and the doors are sealed.

I always told myself I'd be the guy to do this if I ever found myself in a similar situation. To be honest, I'm not sure I could go for nearly 5 hours without the plane taxiing. 3 hours would probably be my limit before I decided it would be preferable to spend my time in a jail cell rather than an airplane.

[–] SatanicNotMessianic@lemmy.ml 29 points 9 months ago (3 children)

What I’m wondering is what they’d do if you told the flight attendant you’re having chest pains and a shooting pain in your left arm. They’re not going to want to hold a person on board who may require emergency medical treatment. You might not make it back on board that particular flight, but with that kind of delay I’d probably just rather rebook anyway.

[–] Hazor@lemmy.world 12 points 9 months ago (1 children)

Yeah, they'd take the plane straight back to a gate and pass you off to EMS. And then leave without you.

[–] SatanicNotMessianic@lemmy.ml 1 points 9 months ago

If they have a six hour delay, I probably have some padding in that timeline. They’d hook me up and say “It’s just a panic attack, here’s some O2” and send me on my way. Then I’m either getting back on the plane, rescheduling with the ticket desk, or hitting up a bar and heading home until tomorrow.

[–] afraid_of_zombies@lemmy.world 8 points 9 months ago

As a fat man nearing middle age I think I just found my superhero origin story.

[–] wagoner@infosec.pub 6 points 9 months ago

Based on personal experience, they take you off the plane to a medical team who will evaluate you, run an EKG for example. They can refuse to let you board another flight depending on their evaluation.

[–] wagoner@infosec.pub 22 points 9 months ago

The worst is when you fall asleep on the plane for ages, wake up in your seat, and they still haven't taken off.

[–] Elric@lemmy.world 15 points 9 months ago

If the passengers disembark the airlines have to pay more money to the airport authority so they keep everyone on board to save money. They only car about how much money they can extract from passengers not their comfort.

[–] fidodo@lemmy.world 13 points 9 months ago (1 children)

It's more work for them and I guess more work costs them more money?

[–] SatanicNotMessianic@lemmy.ml 5 points 9 months ago (3 children)

I’m not sure why deplaning passengers would cost more money. The flight crew and terminal operators are still working throughout the period. The one thing I can see oosssibly causing an issue is going back to the terminal and u loading the luggage, but it literally happens every day. I can’t see it taking more than about 30 minutes based on my experiences.

[–] Kbobabob@lemmy.world 20 points 9 months ago

If you're parked at the gate you incur gate fees.

[–] fidodo@lemmy.world 11 points 9 months ago (1 children)

The staff that was boarding the plane may be working on boarding other planes now. The gate may no longer be available and taking one may require coordination with another plane and that could also cause delays to the other plane. The ground staff needed to get the plane to the gate would be needed again. There's plenty of staff that's not in the plane that's needed that are probably busy working on other planes.

[–] astral_avocado@lemm.ee 1 points 9 months ago (1 children)

Let them out in a designated area next to the plane, I've been deboarded outside the terminal before, just walked down steps right onto the tarmac.

[–] fidodo@lemmy.world 1 points 9 months ago

That still requires organizing busses and everything.

[–] olympicyes@lemmy.world 3 points 9 months ago

I took a flight from Miami to LA. A bachelorette in the back of the plane had a panic attack (alcohol may or may not have been involved) and we had to stop in Austin to drop her off. I can’t imagine what it cost to do that or what consequence she may have suffered. Traveling is stressful for everyone but starting out with a four hour unexplained wait had to be unbearable.

[–] 100_percent_a_bot@lemmy.world 5 points 9 months ago (1 children)

Talking completely out of my rear end here but whenever something like that happens it is usually a liability issue. Neither the airline - let alone the crew want passengers anywhere outside their plane after boarding. There's a billion things that could go wrong if they left the plane. The crew could have likely fixed the issue with free drinks or something like that but then again, liability...

[–] Blue_Morpho@lemmy.world 20 points 9 months ago (1 children)

Deboarding happens all the time. Passengers board, malfunction detected, everyone is taken off the plane. There is absolutely no liability to deboarding.

The only issue was some manager's bonus was at risk if they didn't have 100% departures.

[–] 100_percent_a_bot@lemmy.world -4 points 9 months ago (1 children)

It seems a bit odd to me that the crew would stick up for some manager this much. Especially since the plane did not depart in time either way. I'm leaning towards something going wrong with the communication between the airport and crew, resulting in them having no permission to deboard the plane but your guess is as good as mine.

[–] Blue_Morpho@lemmy.world 12 points 9 months ago* (last edited 9 months ago) (1 children)

The crew gets paid hourly with the clock starting only after the doors close. They don't get paid for all the time waiting for boarding/deboarding or other delays when they aren't on the plane with the doors closed. It doesn't matter to them whether they are in the air or not. Tarmac delays increase crew pay because longer turn around means more hours paid.

https://www.flyingmag.com/guides/flight-attendants-pay-per-hour/#:~:text=Flight%20attendants%20are%20only%20paid,the%20cabin%20door%20is%20closed.

In the US, after many high profile incidents, DOT rules require that the plane offers deboarding after 3 hours. But this wasn't the US so abusing the passengers for profit is legal.

https://www.cntraveler.com/story/tarmac-delay-rules

There was no miscommunication. It was profit motivated.

[–] 100_percent_a_bot@lemmy.world -1 points 9 months ago (1 children)

I could see the crew having a profit incentive if what you said is true but that's a different argument

[–] Blue_Morpho@lemmy.world 4 points 9 months ago (1 children)

I already linked proof that crew are paid starting when the door closes? It was in the news during the last airline strike.

[–] 100_percent_a_bot@lemmy.world -1 points 9 months ago (1 children)

Yeah but again that's not what you said before. Before that it was le evil manager guy not risking his booonus

[–] Blue_Morpho@lemmy.world 2 points 9 months ago* (last edited 9 months ago) (1 children)

Profit margins on flights average around 9%. A plane that deboards is a loss of tens of thousands of dollars. Executives get bonuses based on the airline's profitability.

https://scholarworks.lib.csusb.edu/cgi/viewcontent.cgi?article=2885&context=etd

You think an airline is pissing off customers with long delays for the lolz? Why would they do that if they could save money by deboarding?

The second part was you argued as to why the crew would accept it. I answered that with sources explaining that the crew is incentivized to wait too.

[–] 100_percent_a_bot@lemmy.world 1 points 9 months ago

Very interesting, I didn't expect their margins to be this low. 9% is nothing for the capital investment you have to put up to get and run an airline, no wonder so many of them are going broke.

[–] maness300@lemmy.world 139 points 9 months ago* (last edited 9 months ago) (2 children)

Yeah, businesses really need to understand that their 'procedures' don't trump passengers' pragmatism.

4 fucking hours? I'm surprised more people didn't join him. That's an honest load of bullshit.

[–] TheBat@lemmy.world 37 points 9 months ago (1 children)

Is everything fucked after the pandemic? I'm from India and I've heard some very bad stories about both plane and train travels.

[–] Texas_Hangover@lemm.ee 48 points 9 months ago (1 children)

Its not as bad as living in India, but it does suck.

[–] them@lemmy.world 6 points 9 months ago (1 children)

What's wrong with living in India?

[–] BakerBagel@midwest.social 47 points 9 months ago (1 children)

It's essentially a libertarian "paradise" of zero regulations and everyone trying to get one over on everyone else. Pollution is out of control, the cities have a few extremely nice and wealthy areas while everything else is slums and chemical plants.

[–] ripcord@lemmy.world 27 points 9 months ago

Or it's just covered in trash.

Granted, I've only been to a couple regions, but omg. It's insane how much literal garbage I've seen (or people just throwing shit on the ground) at beaches, national parks, religious monuments...

[–] Pyr_Pressure@lemmy.ca 9 points 9 months ago

I call that kidnapping/holding against their will/false imprisonment.

[–] reverendsteveii@lemm.ee 92 points 9 months ago (1 children)

dozens of fellow passengers signed a written copy of a statement saying the airline made them wait for four hours without ventilation or water while the flight was delayed. According to photos of the statement posted online, fellow passengers said he acted “to protect everyone, with the support of everyone.”

“The delay and lack of air created conditions that endangered the health of the passengers. He saved our lives,”

wow airlines can just do whatever and if you don't like it the cops will beat the shit out of you

Here is a list of people who were sold seats on an airplane, then threatened with violence and arrest when it turned out the airline didn't have the seats to sell. One woman tried to use a seat she had purchased for her 2 year old instead of her teenage son for whom it was originally purchased. She was told that if she didn't give up the seat that they would take custody of her kid from her. Another woman bought a seat for her child, and then the airline just sold the seat out from under her to a standby passenger and told her "too bad". She said she was afraid to speak up because the last time she had seen other passengers who insisted on actually getting what they paid for beaten up and dragged away by police. Don't worry though, instead of giving her the seat she purchased they gave her a lei.

[–] pinkdrunkenelephants@lemmy.cafe 37 points 9 months ago

Welcome to the wonderful world of post-9/11 authoritarianism. Remember, it's all to protect you from terrorists so they're justified in doing anything they want to you

[–] Smoogs@lemmy.world 36 points 9 months ago

Shit headline for the actual story.

[–] autotldr@lemmings.world 16 points 9 months ago

This is the best summary I could come up with:


MEXICO CITY (AP) — At first it sounds like a typical case of bad behavior aboard airplanes.

The Mexico City International Airport acknowledged in a statement Friday that a man had opened an emergency exit and walked out on a wing of a plane that was parked and waiting for takeoff Thursday.

But dozens of fellow passengers signed a written copy of a statement saying the airline made them wait for four hours without ventilation or water while the flight was delayed.

The airport said in a statement that “yesterday a passenger on a flight to Guatemala opened an emergency door on a plane while it was stationary at a remote position, stood on a wing and then re-entered the cabin, without affecting the aircraft or anyone else.”

At least 77 passengers aboard the AeroMexico flight to Guatemala signed a statement handwritten on notebook paper, photos of which were posted on social media, supporting the man’s actions.

Airport authorities did not identify the man, and they declined to comment on whether he remains in custody or faces charges.


The original article contains 393 words, the summary contains 178 words. Saved 55%. I'm a bot and I'm open source!

[–] HuddaBudda@kbin.social 0 points 9 months ago (1 children)

Flight tracking sites confirmed that flight AM672 to Guatemala City was delayed for 4 hours and 56 minutes Thursday.

The flight to Mexico city from Guatemala city, is a 3 hour trip. Those people had been waiting for nearly 5 hours just to take off.

because of a maintenance alert on the plane, the captain had to return to the gate for the required maintenance.”

Inconceivable that a safety check was requested after the people were on board and the money-for-services was exchanged.

A video apparently recorded aboard the flight showed passengers fanning themselves and asking a flight attendant for water.

Yea no, I thought we all agreed this was stupid penny pinching tactics.

[–] june@lemmy.world 0 points 9 months ago (1 children)

I got stuck in a similar situation flying out of Venezuela when I was 15. It was a group trip and circumstances wound up being that all the adults ended up on a prior flight that left on time, like 20 minutes before ours was supposed to. We were on the tarmac in Venezuelan summer for 5 hours for the flight to Miami. We had air, but no AC and they wouldn’t provide food or water for… reasons? It was fucking brutal. I can’t imagine not even having air…

[–] PM_Your_Nudes_Please@lemmy.world 0 points 9 months ago

Happened to me coming out of Hawaii too. Four hour delay for maintenance. We had working blowers, but no AC; The air from the blowers was warm and humid after probably ~15 minutes. And just like you said, no food or water service from the attendants until we’re in the air.

Then we get through the maintenance, and the pilot comes on and (sounding very annoyed) goes “so I’ve just been notified that I have to do a fat stack of paperwork before we can leave. Looking at this packet, it’ll probably take me about an hour. We’re just going to deboard the plane for now so we can all get some fresh air. Go ahead and leave your luggage stowed since we’ll be right back on as soon as I finish this. Go hit the Chilis while you wait for me to finish this maintenance packet.”